Salesforce Business Analyst

Looking for Salesforce Business Analyst

Need Salesforce Administration Experience and certification

Experience: 4 to 10 Years

Location: Noida & Hyderabad (Hybrid Model - 3 Days WFO)

Notice: Need to close this position urgently, seeking for 0 to 15 Days joiners

Role & responsibilities:

• Understand clients needs and facilitate their setting of project goals and objectives
• Translate business process needs into actionable technical requirements
• Facilitate client meetings efficiently
• Manage client time effectively
• Report on project status
• Configure Salesforce-based tools and technology per requirements
• Recommend, configure, and integrate 3rd party tools including fundraising, event management, document generation, and form tools
• Conduct testing and track issues and their resolution
• Create business process documentation and contribute to the Craftsman knowledgebase
• Stay up to date on Salesforce releases and relevant tools
• Deliver end-user training to clients
• Design and configure Salesforce solutions tailored to Financial Services, addressing areas such as customer relationship management, wealth management, regulatory compliance, and more.

Preferred candidate profile:

• Salesforce Certified Administrator Preferred
• 2+ years experience as a Salesforce Administrator
• Experience with project management tools like Jira, Azure DevOps or similar tools
• Excellent documentation skills
• Client-facing skills
• Financial Services Cloud Experience mandatory in Banking Domain
• Commitment to continuous learning technology skills, nonprofit practices, and the nonprofit sector