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Engaged Employer

Kreativstorm

Compare

5.0

based on 6 Reviews

18 Kreativstorm Jobs

Junior Technical Support Analyst

Kreativstorm

5.0

based on 6 Reviews

1-3 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Junior Technical Support Analyst

Kreativstorm

posted 4d ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Science Information Technology IT Support Management Consulting IT Infrastructure Troubleshooting

+ 2 more

Job Description

[{"Salary":null , "Remote_Job":false , "Posting_Title":"Junior Technical Support Analyst (Remote)" , "Is_Locked":false , "City":"New Delhi" , "Industry":"Technology" , "Job_Description":"

Step into the criticalrole of technical support with an exciting opportunity offered by Kreativstorm,a dynamic and innovative management-consulting firm based in Berlin, Germany.Work remotely with our multinational team and provide top-tier technicalsupport to our clients!

If you\u2019re passionateabout technology and have strong problem-solving skills, this full-timeposition is perfect for you. Under the guidance of experienced professionals,you\u2019ll work on diverse technical support projects, exploring concepts liketroubleshooting, system maintenance, user support, and IT solutions. Gainhands-on experience in resolving technical issues, all from the comfort of yourhome.

Job Overview and Details:

Location: Fully Remote

Position: Full-Time

Requirements
Ideal Candidates:

Professionals with a degree in Computer Science, Information Technology, or a related field.

Junior technical support analysts with a strong background in IT support.

Problem solvers adept at troubleshooting and resolving technical issues.

Effective communicators who thrive in collaborative team environments.

Detail-oriented individuals excelling in fast-paced, tech-driven settings.

Enthusiastic learners committed to advancing their technical support skills.

Proficiency in IT support tools and software is highly valued.

Familiarity with system maintenance and user support techniques advantageous.

Some initial industry experience in technical support is preferred.

Your Role:

Provide technical support to clients through various channels.

Collaborate with the IT team to troubleshoot and resolve system issues.

Assist in maintaining and optimizing IT systems and infrastructure.

Bring innovative solutions to technical support challenges.

Foster a collaborative team environment focused on excellence in technical support.

Support in documenting and presenting technical solutions and recommendations.

Benefits
WhyJoin Us? Kreativstorm is adynamic and innovative management-consulting firm headquartered in Berlin,Germany. Our team of experienced consultants brings a diverse range of talentsand backgrounds, allowing us to provide tailored solutions to businesses of allsizes and industries. As part of the Yes Network Group, LLC, a reputable USholding company, we have access to extensive resources and expertise. Join usand start your journey as a Junior Technical Support Analyst today!

Apply now and pave theway for your future in technical support!

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