Junior Technical Support Analyst

• Professionals with a degree in Computer Science, Information Technology, or a related field.
  
• Junior technical support analysts with a strong background in IT support.
  
• Problem solvers adept at troubleshooting and resolving technical issues.
  
• Effective communicators who thrive in collaborative team environments.
  
• Detail-oriented individuals excelling in fast-paced, tech-driven settings.
  
• Enthusiastic learners committed to advancing their technical support skills.
  
• Proficiency in IT support tools and software is highly valued.
  
• Familiarity with system maintenance and user support techniques advantageous.
  
• Some initial industry experience in technical support is preferred.

Your Role:

• Provide technical support to clients through various channels.
  
• Collaborate with the IT team to troubleshoot and resolve system issues.
  
• Assist in maintaining and optimizing IT systems and infrastructure.
  
• Bring innovative solutions to technical support challenges.
  
• Foster a collaborative team environment focused on excellence in technical support.
  
• Support in documenting and presenting technical solutions and recommendations.