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Junior Customer Support Specialist
1-3 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Junior Customer Support Specialist
Kreativstorm
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
If you\u2019re passionateabout customer service and have strong communication skills, this full-timeposition is perfect for you. Under the guidance of experienced professionals,you work on diverse customer support projects, exploring concepts likeclient interaction, issue resolution, service improvement, and customersatisfaction. Gain hands-on experience in delivering exceptional customerservice, all from the comfort of your home.
Job Overview and Details:
Requirements
Ideal Candidates:
- Professionals with a degree in Business, Communications, or a related field.
- Junior customer support specialists with a strong interest in client relations and service excellence.
- Effective communicators adept at understanding and resolving customer issues.
- Team players who thrive in collaborative environments.
- Detail-oriented individuals excelling in fast-paced, service-driven settings.
- Enthusiastic learners committed to advancing their customer support skills.
- Proficiency in customer support tools and software is highly valued.
- Familiarity with best practices in customer service advantageous.
- Some initial industry experience in customer support is preferred.
Your Role:
- Provide exceptional customer support to clients through various channels.
- Collaborate with the customer support team to resolve issues and improve service.
- Assist in identifying and implementing service improvement initiatives.
- Bring innovative solutions to customer support challenges.
- Foster a collaborative team environment focused on excellence in customer service.
- Support in documenting and presenting customer support strategies and outcomes.
Employment Type: Full Time, Permanent
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based on 7 employees
Flexible timing
Monday to Friday
No travel
Kreativstorm Benefits
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