Client Relationship Executive - Hindi

Role & responsibilities

Speaking Hindi is must.

Meeting with potential clients to gauge the utility and viability of prospective working relationships.

Ensuring regular contact with existing clients to maintain our company's presence.

Repairing disengaged or fractured relationships.

Conducting in-depth needs assessments to better understand each client's requirements.

Identifying a range of our offerings that could meet the goals and values of each client.

Proposing and deliberating potential solutions in consultation with clients.

Prompting clients to upgrade their existing packages and to purchase additional offerings.

Settling clients' concerns in a swift and professional manner.

Harnessing internal relationships to better address clients' needs and to maximize our profits.

Relationship Executive Requirements:

Degree in marketing, finance, communication, or a similar discipline.

Prior experience as a relationship executive, ideally in a similar organization.

Familiarity with CRM software and procedures.

In-depth knowledge of effective sales and negotiation tactics.

Outstanding verbal and written communication.

Ability to forge profound working relationships.

Strong interpersonal and collaborative skills.