General Manager - Cutlery/Home Appliances Sales - Retail (5-6 yrs)

GM Retail Sales | Cutlery | Home Appliances

Job Summary:

- We seek a dynamic and results-driven General Manager for Retail Sales to lead our cutlery and kitchen appliances sales operations.

- The successful candidate will oversee the strategy, growth, and day-to-day management of our retail sales channels, both direct and indirect.

- This position will involve managing a diverse team, building strong relationships with key retail partners, and ensuring that sales targets are consistently met or exceeded.

- The General Manager will be integral to shaping the company's retail strategy and driving long-term growth.

Expectations from the candidates:

- Candidate needs to have- experience in national role of Sales and Business Development.

- Should be well-versed in the India topography.

- Great exposure in the- retail business.

- Should have relations with all key dealers.

Responsibilities:

Sales Strategy and Leadership:

- Develop and execute a comprehensive retail sales strategy that aligns with the overall company objectives.

- Lead retail sales teams to ensure high performance and productivity.

- Provide leadership, mentorship, and coaching to the retail sales team to meet key business goals.

Retail Partnerships & Account Management:

- Build and maintain strong relationships with key retail partners and national distributors, including large retail chains, specialty stores, and online platforms.

- Negotiate and secure favorable terms, agreements, and contracts with retailers.

Revenue Growth & Profitability:

- Drive revenue growth across retail channels through effective sales planning, merchandising, and promotional strategies.

- Optimize product assortments and pricing to maximize profitability, considering market trends and customer demands.

Market Analysis & Trend Identification:

- Analyze market trends, consumer behaviors, and competitor activities to identify growth opportunities and areas for improvement.

- Work closely with marketing and product teams to ensure retail product offerings align with consumer preferences.

Sales Forecasting & Reporting:

- Develop accurate sales forecasts for retail channels and monitor performance against targets.

- Regularly report sales performance, key achievements, and action plans to senior management.

Team Development & Performance Management:

- Oversee hiring, training, and performance evaluations for the retail sales team.

- Foster a culture of high performance, accountability, and continuous improvement.

Cross-functional Collaboration:

- Collaborate with marketing, logistics, product development, and other departments to ensure the timely delivery of products and effective promotion of new launches.

Customer Satisfaction & Brand Loyalty:

- Work to improve customer satisfaction through better product availability, service quality, and customer support at the retail level.

- Ensure brand consistency and high standards of customer experience at all touchpoints.