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9 Knack Systems Jobs

System Administrator

7-10 years

₹ 4.5 - 6L/yr

Mohali

2 vacancies

System Administrator

Knack Systems

posted 10d ago

Job Description

Roles and Responsibilities:

  • Good knowledge of Hardware and software-related issues for Desktop/Laptops.
  • Good troubleshooting skills for desktop/Laptop/windows/Mailing System/Network printer etc.
  • Should be comfortable for on-site and phone support, Printer support, Backup system support, Updating current infrastructure, Deployment of new infrastructure.
  • Good knowledge of various technologies: Microsoft Operating Systems 10/11, Microsoft Office products(Outlook, Word, Excel, PowerPoint, Access), IE, Google Chrome, WPS, WDS etc.
  • Good knowledge of servers DC, ADC, File servers and permissions (Training/Certification on Microsoft product will be preferred).
  • Good knowledge of LAN, WAN connectivity, IP subnet and Network protocol (Training/ Certification on Network will be preferred).
  • Maintain overall ownership of end user's issues/request and to ensure resolution in defined TAT.
  • Provide initial assessment of urgency and business impact on all support calls and escalate to seniors in case of any support required to avoid escalation.
  • Handles all incidents and requests, software installations, new computer setups, upgrades, shifting of assets etc.
  • Record incident resolutions in the Service Desk tool.
  • Provide enhancement request feedback to IT regarding technology environment and customer needs through the defined processes.
  • Monitor daily activities.
  • Ability to work independently and in a team environment.
  • Ability to communicate well with internal and external contacts.
  • Should be comfortable for rotational shifts.

Employment Type: Full Time, Permanent

Read full job description

Prepare for System Administrator roles with real interview advice

Top Knack Systems System Administrator Interview Questions

Q1. What are the errors you got while replicating the data from c4c to ECC?
Q2. What is business blueprint and requirement gathering?
Q3. How will you replicate custom fields from ECC to c4c?
View all 14 questions

What people at Knack Systems are saying

System Administrator salary at Knack Systems

reported by 1 employee
₹4 L/yr - ₹5.2 L/yr
11% less than the average System Administrator Salary in India
View more details

What Knack Systems employees are saying about work life

based on 87 employees
75%
98%
67%
67%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Knack Systems Benefits

Submitted by Company
Employee Focus
Don't Stop learning
Value-Oriented Culture
An Inspiring Leadership Team
Rewarding Work Atmosphere
Flexible Schedule +3 more
Submitted by Employees
Work From Home
Health Insurance
Job Training
Cafeteria
Free Food
Soft Skill Training +6 more
View more benefits

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