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10 Knack Systems Jobs

System Administrator

7-10 years

₹ 4.5 - 6L/yr

Mohali

2 vacancies

System Administrator

Knack Systems

posted 2d ago

Job Description

Roles and Responsibilities:

  • Good knowledge of Hardware and software-related issues for Desktop/Laptops.
  • Good troubleshooting skills for desktop/Laptop/windows/Mailing System/Network printer etc.
  • Should be comfortable for on-site and phone support, Printer support, Backup system support, Updating current infrastructure, Deployment of new infrastructure.
  • Good knowledge of various technologies: Microsoft Operating Systems 10/11, Microsoft Office products(Outlook, Word, Excel, PowerPoint, Access), IE, Google Chrome, WPS, WDS etc.
  • Good knowledge of servers DC, ADC, File servers and permissions (Training/Certification on Microsoft product will be preferred).
  • Good knowledge of LAN, WAN connectivity, IP subnet and Network protocol (Training/ Certification on Network will be preferred).
  • Maintain overall ownership of end user's issues/request and to ensure resolution in defined TAT.
  • Provide initial assessment of urgency and business impact on all support calls and escalate to seniors in case of any support required to avoid escalation.
  • Handles all incidents and requests, software installations, new computer setups, upgrades, shifting of assets etc.
  • Record incident resolutions in the Service Desk tool.
  • Provide enhancement request feedback to IT regarding technology environment and customer needs through the defined processes.
  • Monitor daily activities.
  • Ability to work independently and in a team environment.
  • Ability to communicate well with internal and external contacts.
  • Should be comfortable for rotational shifts.

Employment Type: Full Time, Permanent

Read full job description

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What people at Knack Systems are saying

System Administrator salary at Knack Systems

reported by 1 employee
₹4 L/yr - ₹5.2 L/yr
11% less than the average System Administrator Salary in India
View more details

What Knack Systems employees are saying about work life

based on 88 employees
76%
98%
68%
67%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Knack Systems Benefits

Submitted by Company
Employee Focus
Don't Stop learning
Value-Oriented Culture
An Inspiring Leadership Team
Rewarding Work Atmosphere
Flexible Schedule +3 more
Submitted by Employees
Work From Home
Health Insurance
Job Training
Cafeteria
Free Food
Soft Skill Training +6 more
View more benefits

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