It System Administrator

Work Timing:

Office Hours 07:00AM – 04:00PM

(However, candidate needs to be flexible with working hours as per business requirement.)

5 days working

Job Description

Key Accountabilities and Responsibilities:

• First Line Support
• Desktop & Application Support
• Working knowledge for Supporting Microsoft and Server infrastructure, including Active Directory domains, Group Policy, and general networking services.
• Supporting Microsoft Office 365 subscriptions
• Office 365 management including 2FA / Backups etc.
• Working knowledge of Azure AD
• Help internal staff with application and operating system (server and cloud based) related issues
• Installation, Updates (Patching) and troubleshooting the applications and OS used in our organization
• Managing service requests, incidents, and problems through a ticketing system.
• Advanced troubleshooting and administration of Windows based applications, Operating Systems (Server)
• Troubleshooting complex server infrastructures and cloud-based configurations
• Performing ad-hoc project activities

Desired Profile

• Over three years of system administration experience in first level helpdesk
• Excellent communication (verbal and written) and interpersonal skills. Ability to communicate with global team in English is required
• Should have good aptitude for troubleshooting server related issues
• Should possess desktop and server support knowledge primarily related to Windows operating systems
• Should have workable knowledge of Microsoft Windows Server Technologies
• Ability to diagnose and resolve technical problems independently as well as in collaboration with a team
• Knowledge of Office365 and Cloud technologies is preferred.
• A strong work ethic and a positive attitude
• Ability to self-motivate and work in a small-team environment
• A Microsoft Certifications (MCSA / MCSE / O365) is preferred