Voice and Accent trainer

Dear All..!

KGIS is hiring for a voice and accent trainer with at least 1 year of experience in a BPO environment. This role will include traveling to our corporate office in Coimbatore for the initial TTT training.

Scope of work :

• Training the new hires on Voice & Accent concepts
• Coach the associates on call attributes
• Provide feedback and coaching for the associates on the floor

Primary Skills :

• Communicate using a neutral accent and excellent command of the language
• Good knowledge of concepts of Voice & Accent
• Fair understanding of American Culture
• Should have experience taking calls-International
• Knowledge of call attributes/Call coaching and call monitoring

Preferred candidate profile :

• Vocal Coaching and Vocal Instruction skills
• Experience in providing voice lessons
• Strong communication and language skills
• Ability to assess and improve accents and pronunciation
• Certification or training in voice and accent training
• Experience in language teaching or coaching in a BPO
• Flexible to work in rotational shifts

If your profile matches our requirements kindly send me your updated resume to sowmiya.k@kgis.co for immediate reply / Whatsapp me @ 7695952522