Project Manager

Position Overview:

We are looking for an experienced manager having sound knowledge and understanding in building electrical planning and execution with knowledge of home automation business. Capable of handling multiple projects and teams to ensure the site's progress. This role requires customer relationship management, vendor management and team management and indecently handles all site-related challenges and offers the best solutions.

Key Responsibilities:

• Project Management: Oversee and coordinate the entire installation process for smart home automation and smart lighting systems, ensuring projects are completed on time, and to the client's satisfaction.
• Team Supervision: Lead and manage a team of installation technicians, providing guidance, training, and support to ensure high-quality work and adherence to company standards.
• Client Communication: Serve as the primary point of contact for clients during the installation process, addressing any concerns or questions and providing regular updates on project progress.
• Technical Expertise: Stay up-to-date with the latest advancements in smart home technology and automation systems, ensuring the team is knowledgeable and capable of installing and troubleshooting the latest products.
• Documentation: Maintain accurate and detailed records of all installations, including project plans, client communications, and post-installation reports.
• Compliance and Safety: Ensure all installations comply with relevant industry standards, codes, and regulations, and promote a culture of safety within the team.
• Process Improvement: Continuously evaluate and improve installation processes and procedures to enhance efficiency, reduce costs, and improve overall client satisfaction.

Key measures of success:

• Customer relationship management
• Project management
• Handling a team of project in charge and installation team
• Responsible for end-to-end customer journey
• Ensure the highest quality of installation
• Ensure the highest quality resolutions for service and support calls
• Escalation on the issue identified and resolved in a structured manner to management

Key Competencies:

• Communication skills
• Ability and willingness to learn
• Customer service
• Initiative
• Adaptability
• Project Management

Qualifications:

• At least 5 to 7 years of experience with minimum 3+ years of experience as Asst. Manager / Manager in the field of Electrical planning and execution
• Knowledge on Home Automation execution or luxury home solutions execution
• Handling a team of 5+ members
• Dealing with various vendors/contractors
• Interpersonal effectiveness, takes ownership, relationship skills, team management

Keus Culture:

Join a team that is passionate about innovation and excellence. At Keus, we value creativity, collaboration, ownership, and a commitment to leading the smart home revolution.

What Keus offers:

• The opportunity to be at the forefront of the home automation industry, working with high-end clientele.
• A dynamic and supportive work environment that values innovation and creativity.
• Competitive salary, commission structure, and benefits.
• Professional growth opportunities in a rapidly expanding company.

Keus is an Equal Opportunity Employer; We celebrate diversity and are committed to creating an inclusive environment for all employees.