Trade Marketing Officer- AID

• Develop trust relationships with a portfolio of major clients (architects & interior designers) to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Qualification:

• Bachelor or equivalent degree, candidate with a post graduate degree is preferred

Job Purpose

• To oversee the relationships of the company with its most important clients (Architect & Interior Designers, Contractors, Dealers etc.)
• Responsible for obtaining and maintaining long term key customers by comprehending their requirements.
• To contribute in sustaining and growing our business to achieve long-term success

Competencies Desired

Competencies Definition

Think and Act Strategically

Ability to develop strategies based on a deep understanding of the business environment, market needs and global trends and effectively deploy strategy into strategic initiatives and actions, while managing risks effectively.

Execution Excellence

Ability to plan and execute effectively, leveraging all possible resources. Effectively balance goal achievement with process rigor.

Innovation led Change

Ability to develop innovative strategies that help to maintain the competitive edge, and leverage innovation as an opportunity to lead change and transformation within the organization

Building High Performance Teams

Ability to leverage self and collective capabilities to work seamlessly. Support and encourage cooperation across all the teams. Ensure that team consistently delivers high performance to the organization.

Partnership Building

Focus on mapping the needs of colleagues and partners (internal and external) and build highly effective relationships and network that bring customer delight at every step through fostering a spirit of quality orientation and attitude of service

Business acumen / Entrepreneurship

Demonstrate total ownership of an initiative or plan, and think and act as a business leader, focusing on the strategic, commercial and people side of the decisions. Demonstrate the larger technocommercial/business perspective in all thoughts and decisions