Sales Development Representative

The mission of this role is to effectively engage, qualify, and nurture inbound leads, converting them into high-quality sales opportunities that drive revenue growth. By serving as the first point of contact for potential customers, the SDR ensures a seamless and positive experience while contributing to a strong sales pipeline in a dynamic SaaS environment.

Metrics for your success in this role:

- High Lead Response Rate
- Conversion Rate Optimization
- Accurate and Complete CRM Management
- Pipeline Contribution
- Exceptional Communication Skills
- Customer Experience Excellence

What attributes/competencies you should have to be successful in this role ?

- Strong Communication Skills - Exceptional verbal and written communication to effectively engage, qualify, and nurture inbound leads.
- Adaptability and Quick Learning - The ability to quickly grasp product knowledge and adapt to changing priorities or strategies.
- Results-Driven Mindset - A focus on achieving and exceeding targets, with a proactive approach to managing leads and contributing to the sales pipeline.

Why should you join this role over other equivalent opportunities in the market ?

- Exposure to SaaS Sales Process - Gain hands-on experience in a fast-paced SaaS environment, working with cutting-edge tools and methodologies to build a strong foundation in sales development.

- Direct Impact on Revenue Growth - Be at the forefront of driving customer acquisition by converting inbound leads into opportunities, directly contributing to the company s success in the SaaS space.

- Opportunity to Learn Advanced Sales Techniques - Develop expertise in SaaS-specific sales strategies, including lead qualification, pipeline building, and CRM management, setting you up for long-term success in the industry.

Key Responsibilities:

- Contact potential clients via phone and emails: You will be the gatekeeper for customers entering the funnel, ask them qualifying questions based on their persona, and set up meetings for the AE team.
- Become a product expert across our entire platform and understand our competitor landscape.
- Gain business knowledge through researching how different businesses operate, leadership structures, what their pain points are, and the challenges they face every day.
- Identify client needs and suggest appropriate products/services; customize product solutions to increase customer satisfaction.
- Stay up-to-date with new products/services and new pricing/payment plans.
- Follow-up with potential customers who were interested but did not buy.
- Regular achievement of targets & quotas, documentation of all data on Salesforce, and appropriate tools.
- Pipeline organization and collaboration with Account Executives for qualified meetings.

Knowledge, Experience and Qualifications:

Education: Bachelors Degree

Experience: 2-5 Years of experience in Software Sales/PreSales. Should have experience in selling to the US/UK/Australia

Background: Sales

Skills: You embody our Core Values: We are hungry craftspeople. We have grit. We are honest. We take ownership. We have each other s back no matter what. We re one with our customers. We find strength in diversity and inclusion.

- Hands-on experience with multiple sales techniques and methodologies. BANT/MEDDPICC.
- Track record of achieving sales quotas, passion for sales and sales processes, and understanding of sales performance metrics.
- Experience with Sales Tech Stack - Ideally Salesforce, Hubspot, Salesloft, Sales Navigator, Lusha, Apollo, Zoominfo.
- Excellent communication and negotiation skills.
- Resilient in the face of objections.
- Willingness and desire to work in a fast-paced and high-growth environment