As Senior Product Manager , youll lead the development and execution of our workflow product strategy. Youll drive customer value by delivering innovative solutions that empower GTM professionals in SMB and mid-market segments. Balancing customer experience, profitability, and product simplification, youll align product vision with company goals, prioritize key initiatives, and ensure all efforts contribute to SaaS Labs growth and long-term success.
What You ll Drive?
Lead the development of workflow products, ensuring alignment with our vision and goals.
Create delightful customer experiences for GTM professionals (Agents, Managers, Revenue/Operations leaders, Admin) in the SMB and mid-market segments.
Research, analyze, and execute the product vision and roadmap, staying aligned with company objectives and customer needs.
Define and track key metrics using tools like Amplitude and Tableau.
Champion a customer-centric culture, regularly engaging with customers and stakeholders.
Successfully champion products from ideation to launch and continuous improvement.
Establish a compelling vision and roadmap aligned with company objectives.
Regularly engage with customers to inform product decisions.
Define and analyze key metrics to drive high-impact initiatives.
Lead and inspire cross-functional teams to deliver best-in-class experiences.
What You Need to Succeed?
You have 4-5+ years of product management experience, including setting product strategy and executing it hands-on, preferably within automation or development platforms.
Youre an expert communicator, skilled in crafting product narratives, PRDs, and aligning roadmaps with company goals.
Proven track record of driving business outcomes in B2B SaaS, you leverage data analytics (using tools like Amplitude and Tableau) to make informed decisions.
Youre passionate about delivering exceptional customer experiences, constantly engaging with users for feedback and using insights to improve products.
Additionally, you thrive in collaborative design work, partnering with designers to create delightful product experiences.