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734 JPMorgan Chase & Co. Jobs
Client Onboarding Associate
JPMorgan Chase & Co.
posted 5hr ago
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Job Description
- Ensure process outputs are of high quality, in line with internal quality standards, and escalate any issues to the Onboarding Team Lead
- Provide advice and guidance to team members to foster an environment of continuous improvement
- Serve as an escalation point for issues and interface with key stakeholders
- Develop and produce critical metrics and reports related to department performance, risk quantification, stratification, and resource capacity limitations.
- Train and develop talent, provide SME/technical support, and identify knowledge gaps to conduct training sessions for high-quality output
- Act as a role model in driving high-quality outputs
- Coordinate the effective completion of each assigned case from initiation to completion, following up with team members for sub-activities across the end-to-end renewal process
- Act as the primary interface for bankers, manage expectations, and enhance the client experience
- Communicate clearly and transparently, articulating AML/regulatory requirements
- Drive effective issue resolution within policy boundaries, ensuring cases are completed in line with defined service level agreements
Required qualifications, capabilities and skills
- You must have at least 5+ years of experience
- Develop a strong understanding of KYC, AML, and regulatory requirements (e.g., HKMA and MAS).
- Gain strong knowledge of the private banking industry.
- Exhibit strong interpersonal, analytical, problem-solving, negotiating, influencing, facilitation, organizational, prioritization, decision-making, and conflict resolution skills.
- Communicate excellently, with fluency in English and Chinese (written and verbal) as appropriate.
- Maintain an open mind and share information, knowledge, and expertise with peers and team members.
- You must hold a bachelors degree or above
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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501, 5th Floor, Prestige Centre Point, 7 Cunningham Road
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Karnataka 560056
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