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734 JPMorgan Chase & Co. Jobs
Loan Servicing Manager - Associate
JPMorgan Chase & Co.
posted 5hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Monitor the team daily to ensure all SLAs are met and escalate exceptions for resolution.
- Supervise processes including Deal Closing, Drawdowns, Rollovers, and more.
- Ensure adherence to QUALITY QUANTITY SLAs with a robust workflow model.
- Serve as the SME, handling complex queries and routing them to onshore teams if needed.
- Implement a Knowledge Management model with SOP maintenance and training.
- Drive 100% compliance with Process Policies, Guidelines, and Controls.
- Motivate and support team members to achieve their goals and identify high-potential employees.
- Identify alternatives and options for addressing issues and exploring scenarios.
- Collaborate effectively with colleagues, leveraging diverse skills to achieve goals.
- Identify training needs for process and soft skills to enhance performance.
- Ensure team depth with trained backups for critical work queues.
Required qualifications, skills and capabilities
- Hold a bachelors degree with at least 10 years of relevant loan servicing experience in syndicated loans or the financial industry.
- Possess knowledge of loan systems like Loan IQ.
- Demonstrate expertise in nostro/cash matching, General Ledger reconciliation, and SWIFT/remittance systems.
- Exhibit strong problem-solving and investigative skills to analyze and resolve process-related issues.
- Maintain a strong risk and control mindset.
- Understand investment banking products, including loans.
- Drive projects effectively, showcasing strong people, performance, and escalation management skills.
Preferred qualifications, skills and capabilities
- Influence and lead conversations effectively with stakeholders.
- Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management.
- Cultivate strong interpersonal and communication skills for domain learning.
- Apply analytical thinking and problem-solving skills to challenges.
- Understand product lifecycle and area product management.
Employment Type: Full Time, Permanent
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People are getting interviews at JPMorgan Chase & Co. through
People are getting interviews through
(based on 449 JPMorgan Chase & Co. interviews)
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Company Website
Walkin
Recruitment Consultant
29%
20%
14%
13%
3%
2%
19% candidates got the interview through other sources.
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What people at JPMorgan Chase & Co. are saying
Management Associate salary at JPMorgan Chase & Co.
reported by
17
employees
with 7-16
years exp.
₹10.5
L/yr - ₹18
L/yr
70%
more
than the average Management Associate Salary in India
View more details
What JPMorgan Chase & Co. employees are saying about work life
based on 5.8k employees
Flexible timing
Monday to Friday
No travel
Day Shift
JPMorgan Chase & Co. Benefits
Submitted by Company
Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs
Submitted by Employees
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JPMorgan Chase & Co. Bangalore / Bengaluru Office Location
Bengaluru Office
501, 5th Floor, Prestige Centre Point, 7 Cunningham Road
Bengaluru
Karnataka 560056
Karnataka 560056
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