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JPMorgan Chase & Co.
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734 JPMorgan Chase & Co. Jobs
Payment Lifecycle Analyst
4-9 years
₹ 4.2 - 10L/yr (AmbitionBox estimate)
Mumbai
1 vacancy
Payment Lifecycle Analyst
JPMorgan Chase & Co.
posted 5hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Communicate with customers in a metrics-driven environment
- Demonstrate resiliency, and extreme adaptability in a fast-paced environment
- Possess strong customer focus with the ability to have detailed conversations with our customers
- Take ownership of each customer interaction while treating customers with respect and responding with empathy, and document all interactions thoroughly
- Demonstrate personal excellence including punctuality, integrity, and accountability
- Effectively prioritize work, and approach problems logically and with good judgment to ensure the appropriate customer outcome
- Abide by all applicable regulatory and department practices and procedures
- High School diploma/GED required
- Must be willing to work in an environment that requires 100% phone-based customer interaction
- Minimum of one year of customer interaction or customer support experience either by phone or face-to-face
- Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment
- Willing to work in night shifts
Employment Type: Full Time, Permanent
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(based on 449 JPMorgan Chase & Co. interviews) What people at JPMorgan Chase & Co. are saying
Rating based on 183 Analyst
reviews
Anonymous · Investment Banking, Private Equity & VC
in Bengaluru
Salary work-life balance all are a given in this company. If you work here with a great manager you don't need to switch at least for nest 5 year. no day will be mundane.
IJP is now a tool just to retain employees who are leaving, i would want less on the current manager's involvement in movement, as they try to hinder it by influence to ensure only they have a good employee. IJP is intended for learning new skills but unfortunately that is failing.
Read 183 reviewsAnalyst salary at JPMorgan Chase & Co.
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