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JPMorgan Chase & Co.
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734 JPMorgan Chase & Co. Jobs
Loan Servicing Manager - Associate
7-12 years
₹ 11.5 - 18L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Loan Servicing Manager - Associate
JPMorgan Chase & Co.
posted 5hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution.
- Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro Past Due Reconciliation.
- Ensure adherence to QUALITY QUANTITY SLAs and maintain a robust workflow allocation model.
- Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed.
- Implement a robust Knowledge Management model, including SOP maintenance and training.
- Drive 100% compliance with process-related policies, guidelines, and controls.
- Motivate and support team members to meet goals, identifying HIPOs and planning for their development.
- Identify alternatives and options for issues, seeking alternative scenarios.
- Work successfully with others, valuing diverse skills and building interdependence.
- Identify training needs to improve performance and ensure compliance with training timelines.
- Ensure high team depth with trained backups for critical work queues.
Required Qualifications, capabilities and skills
- Hold a Bachelors degree with minimum 8 years of relevant loan servicing experience, in syndicated loans or back office/financial industry roles.
- Gain knowledge of loan systems like Loan IQ
- Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems.
- Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues.
- Maintain a strong risk and control mindset.
- Understand investment banking products, including loans.
- Drive small to medium-sized projects, achieving strong results.
Preferred qualifications, skills and capabilities
- Influence and lead conversations with stakeholders effectively.
- Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management and executive leadership.
- Develop domain learning and exhibit strong interpersonal and communication skills.
- Apply analytical thinking and problem-solving skills effectively.
- Understand the product lifecycle and area product management thoroughly.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Management Associate roles with real interview advice
People are getting interviews at JPMorgan Chase & Co. through
People are getting interviews through
(based on 449 JPMorgan Chase & Co. interviews)
Job Portal
Referral
Campus Placement
Company Website
Walkin
Recruitment Consultant
29%
20%
14%
13%
3%
2%
19% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at JPMorgan Chase & Co. are saying
Management Associate salary at JPMorgan Chase & Co.
reported by
17
employees
with 7-16
years exp.
₹10.5
L/yr - ₹18
L/yr
70%
more
than the average Management Associate Salary in India
View more details
What JPMorgan Chase & Co. employees are saying about work life
based on 5.8k employees
Flexible timing
Monday to Friday
No travel
Day Shift
JPMorgan Chase & Co. Benefits
Submitted by Company
Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs
Submitted by Employees
View more benefits 
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JPMorgan Chase & Co. Mumbai Office Locations
Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East
Mumbai
Maharashtra 400098
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai
Mumbai
400 064
400 064
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