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Engaged Employer

JPMorgan Chase & Co.

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4.0

based on 5.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

672 JPMorgan Chase & Co. Jobs

Credit Support - Operations Analyst

JPMorgan Chase

4.0

based on 5.9k Reviews

2-5 years

₹ 3.6 - 6.4L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

1 vacancy

Credit Support - Operations Analyst

JPMorgan Chase & Co.

posted 12hr ago

Job Role Insights

Flexible timing

Key skills for the job

Product Management Analytical Chemistry Home Loans Financial Services Product Life Cycle Management Reconciliation

+ 3 more

Job Description

Credit Support Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment.

Job Summary

As a Credit Support Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations.

Job Responsibilities

Adhere to established QUALITY & QUANTITY SLAs consistently.
Ensure 100% compliance with process-related policies, guidelines, and controls.
Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently.
Support the secondary trading desk with trade booking and settlements.
Liaise with bank departments and external contacts, including Borrowers and Trustees.
Follow up timely with agents or customers for any missing notifications.
Complete all funding within the SLA on the same day.
Serve as the SME and first internal POC for process-related queries and clarifications.
Act as the first point of escalation for process-related issues from customers.
Pay attention to detail to ensure all documents are processed correctly.
Identify changes to processes to improve productivity and efficiency.

Required qualifications, capabilities and skills

Hold a bachelors degree in finance or a related field, or possess equivalent work experience.
Minimum 6 months of experience in the financial services industry with a proven track record of delivery.
Understand business financial statements, cash flow capacity, and loans across various industries.
Exhibit strong research, analytical, and comprehension skills to analyze large data sets.
Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders.
Utilize effective time management and prioritization skills to achieve business objectives.
Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments

Preferred qualifications, capabilities and skills

Build relationships with clients, internal partners, and peers effectively.
Recognize issues or problems that need to be escalated promptly.
Develop domain learning and exhibit strong interpersonal and communication skills.
Apply analytical thinking and problem-solving skills effectively.
Understand the product lifecycle and area product management thoroughly.

Employment Type: Full Time, Permanent

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JPMorgan Chase & Co. Interview Questions & Tips

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What people at JPMorgan Chase & Co. are saying

4.1

Rating based on 170 Operations Analyst reviews

Anonymous · Risk Management & Compliance in Bangalore / Bengaluru

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Working at JP Morgan makes me proud. JP Morgan definitely has improved my skills and confidence to face corporate life and the reputation it holds is unimaginable.