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4.1

based on 5.7k Reviews

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647 JPMorgan Chase & Co. Jobs

Associate Employee Servicing Lead

6-12 years

₹ 9 - 35L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai

1 vacancy

Associate Employee Servicing Lead

JPMorgan Chase & Co.

posted 20d ago

Job Description

Shape your career and play a pivotal role in delivering Human Resources solutions that make a difference. Oversee impactful change readiness to support global recruiting operations.

Job Summary
As a HR Employee Servicing Manager within the HR Transition team, you will be responsible to lead a team that delivers a best in class, simplified, and personalized experience to current and former employees in support of their HR needs. You also have functional and/or location responsibilities. In delivering against these responsibilities, you adhere to company policy and guidelines in support of our mission to make dreams possible for everyone, everywhere, every day.

Job responsibilities
  • Manages team performance, leads by example, and provides guidance on procedures and best practices by using performance management resources to proactively monitor, coach, and develop employees through recognizing strong performers and managing those not meeting performance standards
  • Ensures team s adherence to operating policies, procedures, legal, and compliance regulations while independently resolving escalations
  • Acts as a key stakeholder in making informed business decisions using your judgement, skill set, experience, and subject matter expertise, in combination with documented policies and procedures, relationships with critical partners, expanded empowerments, and increased authority levels to enhance the performance of the department
  • Executes on business initiatives by developing, delivering, and maintaining open communication with employees, peers, leadership team, executives, and other lines of business
  • Identifies and owns end-to-end process improvement opportunities, which may include recommending solutions, supporting training development, managing process/policy changes, and partnering with change management leadership team as necessary
  • Leads a key function that delivers service to a key customer base, a sensitive process area, and/or lead location efforts for co-located HR Service teams
Required qualifications, capabilities, and skills
  • Minimum 5+ years of experience in HR service or Product roles or equivalent experience
  • Minimum 1+ years of experience of both strategic and tactical planning for one or more business processes and/or location based responsibilities
  • Demonstrated analytical ability with a track record of strong attention to detail and a high level of accuracy
  • Demonstrated ability to give feedback, coach others, and follow outlined Performance Coaching process to improve performance
  • Proven ability to multi-task in a fast-paced environment, quickly adapt to change, and meet deadlines
Preferred qualifications, capabilities, and skills
  • Minimum 4+ years of experience leading teams preferred
  • Experience and proficiency with Microsoft Office suite and/or HR Systems


Employment Type: Full Time, Permanent

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JPMorgan Chase & Co. Interview Questions & Tips

Prepare for JPMorgan Chase & Co. Associate roles with real interview advice

Top JPMorgan Chase & Co. Associate Interview Questions

Q1. A rat has 3000 gm of rice, he has to travel a distance of 3000m, he eats 1gm rice/m, his maximum carrying capcity is 1000 gm,how should he t ... read more
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Q3. A new software has 3 functions SelectSum(), log() and exp(). You have a table of 1000 data points, how will you find product of all points u ... read more
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What people at JPMorgan Chase & Co. are saying

3.9
 Rating based on 611 Associate reviews

Likes

A good banking application knowledge.

Dislikes

People don't like to help and but they do like to create dependency. People are isolated. Toxic culture . Team members are not at all supportive.

Read 611 reviews

Associate salary at JPMorgan Chase & Co.

reported by 10.1k employees with 1-17 years exp.
₹10.5 L/yr - ₹36 L/yr
218% more than the average Associate Salary in India
View more details

What JPMorgan Chase & Co. employees are saying about work life

based on 5.7k employees
65%
88%
76%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

JPMorgan Chase & Co. Benefits

Submitted by Company
Employee Programs
Wellness Programs
Health Care and Insurance Plans
Family Care
Retirement Savings Programs
Submitted by Employees
Free Transport
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Work From Home +6 more
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JPMorgan Chase & Co. Mumbai Office Locations

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Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East Mumbai
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai Mumbai
400 064
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