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4.0

based on 6.2k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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669 JPMorgan Chase & Co. Jobs

Client Service Analyst - Payments

JPMorgan Chase

 · 

4.0

 based on 6.2k Reviews

3-8 years

Bangalore / Bengaluru

1 vacancy

Client Service Analyst - Payments

JPMorgan Chase & Co.

posted 3d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Customer Service Cash Management Services Relationship Management Client Servicing Swift Payments

+ 1 more

Job Description

  • Actively manage a number of identified prime clients including Large Corporate and multinational corporations and support their banking needs
  • Act as a single point of Contact for clients for all escalations and ensure adequate coverage by service teams
  • Guide and handhold account maintenance activities for portfolio as well as unallocated clients
  • Support various transformation initiatives like outreach programs to enrich client experience
  • Track and understand impact of the regulatory changes for key prime clients and proactively work with them to comply with the same
  • Manage KPIs , metrics and country business objectives
Required qualifications, capabilities, and skills
  • Understanding of Global Cash Management products
  • Graduate degree holder with minimum 5 years of banking experience with minimum of 2 years in customer service role
  • Understanding of various aspects in clearing such as RTGS, NEFT, NACH, SWIFT, CHIPS, FED other Currency Clearing
  • Good inter-personal and relationship management skills
  • Ability to work independently and achieve desired results

Employment Type: Full Time, Permanent

Read full job description

Prepare for Client Service Analyst roles with real interview advice

Top JPMorgan Chase & Co. Client Service Analyst Interview Questions

Q1. A rat has 3000 gm of rice, he has to travel a distance of 3000m, he eats 1gm rice/m, his maximum carrying capcity is 1000 gm,how should he t ... read more
asked in Associate interview
View answers (5)
Q2. Split Binary String Problem Statement Chintu has a long binary string str . A binary string is a string that contains only 0 and 1. He cons ... read more
asked in Software Engineer interview
View answers (2)
Q3. There are 8 bottles of milk out of which one bottle is poisoned. What will be the minimum number of persons required to find the poisoned bo ... read more
asked in Summer Intern interview
View answers (6)
View all 407 questions

What people at JPMorgan Chase & Co. are saying

Client Service Analyst salary at JPMorgan Chase & Co.

reported by 20 employees with 2-7 years exp.
₹4.2 L/yr - ₹13 L/yr
66% more than the average Client Service Analyst Salary in India
View more details

What JPMorgan Chase & Co. employees are saying about work life

based on 6.2k employees
64%
87%
76%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

JPMorgan Chase & Co. Benefits

Submitted by Company
Employee Programs
Wellness Programs
Health Care and Insurance Plans
Family Care
Retirement Savings Programs
Submitted by Employees
Free Transport
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Work From Home +6 more
View more benefits

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Bangalore / Bengaluru  (1)
Bengaluru Office
501, 5th Floor, Prestige Centre Point, 7 Cunningham Road Bengaluru
Karnataka 560056

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