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Engaged Employer

JPMorgan Chase & Co.

Compare

4.0

based on 5.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

527 JPMorgan Chase & Co. Jobs

Lead Software Engineer - Java L3 Support

JPMorgan Chase

4.0

based on 5.9k Reviews

8-11 years

Mumbai

1 vacancy

Lead Software Engineer - Java L3 Support

JPMorgan Chase & Co.

posted 12d ago

Job Role Insights

Flexible timing

Key skills for the job

Oracle Cloud Computing Incident Management Java Spring Boot Business Operations Agile Coaching

+ 2 more

Job Description

As a Lead Software Engineer - L3 Support Engineer, at JPMorgan Chase within the Commercial & Investment Bank, you are an integral part of an agile team that works on providing advanced technical support and leadership for our Java distributed applications. These applications are designed to handle large data volumes with high throughput, requiring robust support and optimization strategies. You will work closely with development, operations, and infrastructure teams to ensure the stability, performance, and scalability of our applications. Your expertise in Java, Spring Boot, Kafka, Elastic Search, Oracle, and cloud technologies will be crucial in diagnosing and resolving complex issues.

Job responsibilities

Lead and manage the L3 support team, providing guidance and mentorship to team members.
Serve as the primary point of contact for escalated technical issues related to Java distributed applications.
Troubleshoot and resolve complex application issues, ensuring minimal downtime and impact on business operations.
Collaborate with development and infrastructure teams to identify and implement solutions for performance optimization and scalability, particularly in handling large data volumes with high throughput.
Monitor application performance and system health, proactively identifying potential issues and implementing preventive measures.
Develop and maintain comprehensive documentation for support processes, incident management, and troubleshooting procedures.
Participate in on-call rotations to provide 24/7 support coverage as needed.
Drive continuous improvement initiatives to enhance support processes and service delivery.
Stay up-to-date with the latest industry trends and technologies, recommending and implementing best practices.

Required qualifications, capabilities, and skills

Formal training or certification on software engineering* concepts and 5+ years applied experience
Proven experience in a lead or senior support role for Java distributed applications.
Strong proficiency in Java, Spring Boot, Kafka, Elastic Search, and Oracle.
Experience with cloud technologies and AWS.
Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues.
Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams.
Experience with monitoring and logging tools, such as Prometheus, Grafana, or ELK stack

Employment Type: Full Time, Permanent

Read full job description

Prepare for Software Java Engineer roles with real interview advice

What people at JPMorgan Chase & Co. are saying

Software Java Engineer salary at JPMorgan Chase & Co.

reported by 2 employees with 6-8 years exp.

₹15.3 L/yr - ₹19.6 L/yr

153% more than the average Software Java Engineer Salary in India

View more details

What JPMorgan Chase & Co. employees are saying about work life

based on 5.9k employees

65%

87%

76%

73%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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JPMorgan Chase & Co. Mumbai Office Locations

View all

Mumbai (5)

Mumbai Office

Headquarter

JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East Mumbai
Maharashtra 400098

Mumbai Office

aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai Mumbai
400 064