Wholesale KYC Operations - Markets Middle Office - Associate

As a Wholesale KYC Operations - Markets Middle Office - Associate within the Commercial Investment Bank, you will play a critical role in ensuring compliance with multiple regulations to protect the banks reputation and financial assets. You will work closely with various teams and clients to provide efficient and timely on-boarding of new/existing client relationships to the JP Morgan infrastructure. This role offers the opportunity to manage the Front Office relationship for business requests for KYC Onboarding, Remediation and Renewals, and to leverage AI to enhance the KYC process.

Job Responsibilities

Manage new business and KYC periodic refresh requests liaising with Front Office and facilitating the KYC process end-to-end

Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements

Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required

Work closely with Business and Clients as required, to obtain all necessary supporting evidence for full KYC due diligence

Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes

Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests

Frequently interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information ow across the groups

Manage workload and priority items and ensure timely escalation of key risks/issues to management. Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region

Identify and execute process enhancements and opportunities including leveraging AI, provide guidance and support on key process and technology initiatives to the business

Support in producing and managing key management metrics and reporting

Initiate/lead projects supporting the region or the globe

Required qualifications, capabilities and skills

Minimum 3 years of relevant experience in KYC / Onboarding functions,

B.S. Degree or equivalent

A working knowledge of KYC/Compliance/AML procedures and standards is essential. Knowledge of multiple client types (i.e. Corporates, SPV, Trust, Funds, FI s. etc.)

Knowledge of nancial industry with in-depth expertise in various lines of business (Corporate Investment Bank and heritage lines of business)

Strong time management, organizational, customer service and relationship management skills

Client focused whist maintaining a strong controls mind-set and focus on quality. Prior experience of adhering to controls and compliance standards

Preferred qualifications, capabilities and skills

Basic to intermediate Microsoft Office skills

Experience with KYC in Corporate and Institutional Banking is preferred

Strong verbal and written communication skills in English. Knowledge of other Asian languages will be a plus

Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and clients

Ability to grasp/learn concepts and procedures quickly

Experience preferably within the banking industry

Proficiency in Mandarin language is an added advantage as the incumbent may have to review and translate documents in Mandarin