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Client Operations Analyst
JPMorgan Chase & Co.
posted 12hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
If you have an ability to prioritize effectively and multi-task in a fast paced, team-based environment and have a passion towards working in an account opening/maintenance domain for private banking clients, you have found the right team.
As a Client Operations Analyst in the account opening/maintenance team, you will be responsible for processing opening/maintenance requests in the various suites of applications supporting Fiduciary, Deposit, Brokerage, Custody and Investment Management accounts. You will also cater to various types of requests for the client profile enabling them to conduct business on a daily basis. You will be expected to work in a team environment supporting a variety of other areas within the firm such as Front Office, Finance, Tax, Legal and other operations teams.
Job Responsibilities
- Process/ validate account opening & various types of maintenance requests for the accounts of private banking clients.
- Ensure that all requests are completed before cutoff and there is no SLA miss.
- Create subject matter experts in the team through training & mentoring.
- Drive projects & initiatives for the team
- Respond promptly and accurately on requests & inquiries from the Front Office & Client Service group.
- Contribute towards other processes during the cyclical phase of low volumes.
- Ensure adherence to all service level commitments, process controls, and escalation policies
- Question the status quo and suggest/bring changes.
Required qualifications, capabilities and skills
- Bachelor s Degree in Business Administration or Finance or equivalent work experience of min 5 years
- Ability to prioritize effectively and multi-task in a fast paced, team-based environment
- Possess strong analytical & problem solving skills
- Have a detail & control oriented mindset
- Excellent time management and organizational skills
- Ability to build strong partnerships with key stakeholders, management and colleagues
- Ability to articulate procedural concepts clearly to varied audiences
Employment Type: Full Time, Permanent
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What people at JPMorgan Chase & Co. are saying
Client Operations Analyst salary at JPMorgan Chase & Co.
reported by
2
employees
with 7-8
years exp.
₹6.8
L/yr - ₹8.7
L/yr
42%
more
than the average Client Operations Analyst Salary in India
View more details
What JPMorgan Chase & Co. employees are saying about work life
based on 5.9k employees
Flexible timing
Monday to Friday
No travel
Day Shift
JPMorgan Chase & Co. Benefits
Submitted by Company
Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs
Submitted by Employees
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JPMorgan Chase & Co. Mumbai Office Locations
Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East
Mumbai
Maharashtra 400098
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai
Mumbai
400 064
400 064
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