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EOC Solution Lead Chillers, India
Johnson Controls
posted 8d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- B. primary DUTIES:
- Lead and/or work with country Service Leadership as well as in-country Service branch OBCEs to develop and deploy new and enhanced connected chiller solutions and services.
- Train other branch OBCE team members and field technicians on CEP data analysis, report generation and field support.
- Perform CEP Daily Dashboard Reviews and deep dive analytics on remotely connected equipment and work with branch OBCEs for alarm/CPI actions.
- Generate reports with observations and recommendations on the performance, condition, operation and maintenance of Connected Chiller equipment and systems.
-
Metrics
- Country CEP dashboard % of chillers above 75% CPI and average country CPI score
- Revenue associated with cases/work orders raised via the CEP to Service Max
- Connected chillers % Attach Rate vs attrition rate
- OB-PSA and L&M Growth
- Margin, EBIT Rate for OB-PSA
-
- Reviews reports generated by others to insure quality and accuracy.
- Work with branch OBCEs to generate L&M opportunities based on CEP dashboard alerts, alarms and low CPI scores.
- Lead and/or work on cross-functional teams to develop and deploy new services to be delivered by the field Team.
- Work directly with end customers to advise on maintenance activities driving additional revenue streams for JCI in the service business.
- Develop case studies based on solutions found or developed using the CEP that improve customer satisfaction and OB-PSA retention
- Participant in regional OBCE calls and forums to share case studies and experience across APAC
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Solution Lead roles with real interview advice
What people at Johnson Controls are saying
Solution Lead salary at Johnson Controls
reported by
4
employees
with 11-14
years exp.
₹19
L/yr - ₹28.5
L/yr
9%
more
than the average Solution Lead Salary in India
View more details
What Johnson Controls employees are saying about work life
based on 2.9k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Johnson Controls Benefits
Submitted by Company
Free Transport Education Assistance Health Insurance Job Training
Submitted by Employees
View more benefits 
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Johnson Controls Bangalore / Bengaluru Office Locations
Bengaluru Office
Haworth India Pvt Ltd, #522/2, 3rd floor White house, CMH road Indiranagar 1st stage
Bengaluru
Karnataka 560008
Karnataka 560008
Bengaluru Office
Johnson Controls (I) PVT LTD, 507, 2nd Floor, Delphina Building, CMH Road, Indira Nagar, 1st Stage
Bengaluru
Karnataka 560038
Karnataka 560038
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