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528 Schneider Electric Jobs
Expert - Customer Experience SuperApps Solution Manager
8-10 years
Bangalore / Bengaluru
1 vacancy
Expert - Customer Experience SuperApps Solution Manager
Schneider Electric
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Company context
In the fast-evolving landscape of technology, mobile usage has witnessed remarkable growth in recent years.
At Schneider Electric, we recognize the significance of this trend and are determined to bolster our capabilities in the mobile domain.
In 2024, our customers (Electricians, Panel Builders, Electrical equipement s distributors ) are expecting more than ever to interact with our brand through innovative and enticing mobile solutions.
Join our team and be part of an exciting journey where innovation and expertise converge to shape the future of mobile solutions. Together, lets embrace the limitless possibilities and make a lasting impact in this ever-expanding mobile era !
What will be your role?
As the CX SuperApps Solution Manager, you will be responsible for designing, implementing, and managing our messaging solutions (whatsapp for business, line or viber) on the cPaaS platform. Your expertise in messaging solutions will help you understand customer requirements, collaborate with our Mobile Architect to design robust application architecture and implement best practices.
Your strong leadership and communication skills will empower you to collaborate with cross-functional teams, prioritize tasks, and drive the timely delivery of high-quality mobile solutions. Your contributions will play a crucial role in enhancing our companys mobile capabilities and ensuring customer satisfaction.
Join us and lead the way in delivering cutting-edge mobile solutions!
What ll make you the perfect candidate?
- Qualification : Masters or Bachelors in Computer Science, Information Technology, Electronics or related.
- Experience: Overall experience of 8-10 years with strong experience as a Technical Delivery Manager/ Tech Lead for cPaaS platform for messaging channel (must) - whatsapp for business, line and viber etc and email.
- Strong expertise on whatsapp business APIs and communication APIs.
- Strong expertise in leading the integration topics with Salesforce.
- Strong knowledge of data privacy and cybersecurity concepts.
- Communication: Excellent interpersonal and communication skills to collaborate with cross-functional teams, stakeholders, effectively conveying technical concepts and project updates.
- Technical Leadership: Ability to lead and manage technical teams, providing guidance, mentorship, and support throughout the project lifecycle.
- Adaptability: Ability to adapt to evolving technologies, changing project requirements, and multitask in a fast-paced environment.
- Fluent English speaker : Capacity to work in a global environment.
You re interested but missing skills?
That s not a problem, at Schneider Electric one of our mottos is Learn Everyday !
If you feel the role is for you but are not confident in your mobile experience, your project management skills... don t hesitate to come and meet us!
We re looking for passionate people, not checking boxes!
Company context
In the fast-evolving landscape of technology, mobile usage has witnessed remarkable growth in recent years.
At Schneider Electric, we recognize the significance of this trend and are determined to bolster our capabilities in the mobile domain.
In 2024, our customers (Electricians, Panel Builders, Electrical equipement s distributors ) are expecting more than ever to interact with our brand through innovative and enticing mobile solutions.
Join our team and be part of an exciting journey where innovation and expertise converge to shape the future of mobile solutions. Together, lets embrace the limitless possibilities and make a lasting impact in this ever-expanding mobile era !
What will be your role?
As the CX SuperApps Solution Manager, you will be responsible for designing, implementing, and managing our messaging solutions (whatsapp for business, line or viber) on the cPaaS platform. Your expertise in messaging solutions will help you understand customer requirements, collaborate with our Mobile Architect to design robust application architecture and implement best practices.
Your strong leadership and communication skills will empower you to collaborate with cross-functional teams, prioritize tasks, and drive the timely delivery of high-quality mobile solutions. Your contributions will play a crucial role in enhancing our companys mobile capabilities and ensuring customer satisfaction.
Join us and lead the way in delivering cutting-edge mobile solutions!
What ll make you the perfect candidate?
- Qualification : Masters or Bachelors in Computer Science, Information Technology, Electronics or related.
- Experience: Overall experience of 8-10 years with strong experience as a Technical Delivery Manager/ Tech Lead for cPaaS platform for messaging channel (must) - whatsapp for business, line and viber etc and email.
- Strong expertise on whatsapp business APIs and communication APIs.
- Strong expertise in leading the integration topics with Salesforce.
- Strong knowledge of data privacy and cybersecurity concepts.
- Communication: Excellent interpersonal and communication skills to collaborate with cross-functional teams, stakeholders, effectively conveying technical concepts and project updates.
- Technical Leadership: Ability to lead and manage technical teams, providing guidance, mentorship, and support throughout the project lifecycle.
- Adaptability: Ability to adapt to evolving technologies, changing project requirements, and multitask in a fast-paced environment.
- Fluent English speaker : Capacity to work in a global environment.
You re interested but missing skills?
That s not a problem, at Schneider Electric one of our mottos is Learn Everyday !
If you feel the role is for you but are not confident in your mobile experience, your project management skills... don t hesitate to come and meet us!
We re looking for passionate people, not checking boxes!
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer experience roles with real interview advice
Top Schneider Electric Customer experience Interview Questions
Q1. What is calibration? What will you do if instrument is out of calibration?
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Q2. What will you do if you have to perform testing on site on pole?
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Q3. 1) What happens when two positively charged material is placed together?
asked in
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Flexible timing
Monday to Friday
No travel
Day Shift
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Schneider Electric Bangalore / Bengaluru Office Location
Bengaluru Office
401-403, Prestige Meridian-1, Near-City Bank, Mahatma Gandhi Road
Bengaluru
Karnataka 560001
Karnataka 560001
Expert - Customer Experience SuperApps Solution Manager
8-10 Yrs
Bangalore / Bengaluru
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