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4.1

based on 4.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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101 JLL Jobs

Facility Manager

6-9 years

Bangalore / Bengaluru

1 vacancy

Facility Manager

JLL

posted 5d ago

Job Description

  • To provide administrative support to the Facilities Management team .
  • To ensure timely and accurate completion FM reports.
  • Be accessible for escalation of all FM related issues .
  • Oversee the Helpdesk work process which include closure & TT.
  • Provide management advice to Helpdesk operators for escalated issues and keep track of recurrent issues and provide solution so that the same should not repeated.
  • Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift
  • Oversee the Mailroom process Capture and document information on cost savings and provide reports whenever required
  • Take rounds of the areas within the campus ensure that they are maintained to its higher standard of spoken inside the building the for housekeeping and upkeep.
  • Oversee the Housekeeping Services.
  • Keep tracker of the overall service delivery assessment of HK vendor.
  • Ensure Coordination meetings with vendor for resolution of service issues.
  • Ensure that the quality and quantity of the food supplies are meeting the requirements.
  • When the food supplies run out, escalate the matter to the caterers management immediately and make swift alternate arrangements. In such a scenario communicate with the users and provide alternate solutions and appease them.
  • Overall coordination with all service providing vendors.
  • Take rounds of the spaces with in the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions
  • Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division.
Sound like the job you re looking for? Before you apply, it s also worth knowing what we are looking for:
Operational Risk Management
  • Update and implement Emergency Response plan; drills etc as required
  • After office hours Facilities assistance response
  • Operational Audits and Compliance.
  • Escalation of Incidents/Problems
Performance objectives
  • Meet or exceed best practice in provision of services through contracts
  • Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager.
  • Effective management of the team.
  • Overall client satisfaction by achieving SLA targets.
  • Timely resolution of helpdesk complaints.
  • Effective team coordination of direct and vendor staff for efficient service delivery
Key skills
  • Will have responsibility for the management of a wide range of issues. Managing, day-to-day operations. Relieving Facility Managers on his Leave days.
  • Will be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from Client staff and arrangements pertaining to all operating expenditures.
  • Well-groomed and presentable all the time.
  • Good communication Skills

Employment Type: Full Time, Permanent

Read full job description

JLL Interview Questions & Tips

Prepare for JLL Facility Manager roles with real interview advice

Top JLL Facility Manager Interview Questions

Q1. What are different maintenance procedures,How can one ensure for zero breakdown for equipments.
View answers (2)
Q2. Which type of redundancy should be available for Data center in terms of infrastructure.
View answer (1)
Q3. How do you manage incidents and Risks of Site's?
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View all 11 questions

What people at JLL are saying

4.2
 Rating based on 112 Facility Manager reviews

Likes

Working with big organisation where lot of resources is to learn but no time given to staff.

Dislikes

Always threatening to remove from job

Read 112 reviews

Facility Manager salary at JLL

reported by 388 employees with 10-21 years exp.
₹4.7 L/yr - ₹18 L/yr
36% more than the average Facility Manager Salary in India
View more details

What JLL employees are saying about work life

based on 4.6k employees
59%
51%
57%
95%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

JLL Benefits

Health Insurance
Job Training
Soft Skill Training
Work From Home
Cafeteria
Team Outings +6 more
View more benefits

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JLL Bangalore / Bengaluru Office Location

View all
Bengaluru Office
JLL Bangalore, Level 3, Concorde, UB City, 24, Vittal Mallya Road, KG Halli, D' Souza Layout, Ashok Nagar Bengaluru
Karnataka 560001

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