Business Intelligence Specialist

has been deliberately titled Specialist ; Beyond developing complex solutions, the individual will be responsible for mentoring and coaching other Business Intelligence Analysts within the business. Continuous development and learning are a core component of our Business Intelligence Team, and the individual will be expected to lead development tasks, understand the teams longer-term personal development goals, and collaborate across accounts to benefit the wider JLL Business Intelligence Community.

• Lead the technical development of complex Business Intelligence initiatives, ensuring constant communication and partnership with the Head of Business Intelligence.
• Liaise with key stakeholders, including directly with JLL and client senior management, to translate complex requirements into practical business solutions.
• Lead and work as part of sprint development teams to develop sustainable solutions.
• Ensuring iterative design processes are followed, providing regular feedback and engagement to the business.
• Identify new analytics technology and techniques, building proof of concepts demonstrating the potential use case and return on investment for the business.
• Be an active member of the internal and external Work Dynamics Business Intelligence communities to identify and implement industry best practices on the business s analytics.
• Facilitate the continuous growth in skills and knowledge of the other analysts within the business.
• Actively participating in feedback to other analysts on the development of new initiatives.
• Be continuously looking 12-18 months in the future, actively participating in defining the Business Intelligence strategy and identifying growth opportunities in revenue, compliance and productivity.

• A Business Intelligence expert with knowledge of data visualisation and analytical techniques.
• Bring global experience and best practices to bust silos and ensure effective utilisation of data.
• Proven examples of utilising Tableau and Alteryx to develop innovative solutions to complex requirements.
• Demonstrates an ability to learn new techniques and tools as and when identified, for example, predictive modelling, Generative AI and Human Centred Design
• Communication - Excellent presentation skills (verbal and written), strong understanding of analytic/statistical concepts, and ability to explain them to others through simple storytelling.
• Strong understanding of analytic/statistical concepts with the ability to explain them to others.
• Strategic Thinking - Ability to think broadly, create a shared vision, and embrace change as an opportunity.
• Customer Management - Understanding customer needs and setting; managing appropriate customer expectations within system, project, or contract constraints while providing exceptional customer service, creating trust and transparency that fosters lasting customer relationships.
• Team-building - Key stakeholders and collaborators are geographically dispersed. It is critical to get results from ad hoc groups of disparate people.
• Proven team leadership success and ability to manage through influence.
• Working experience in Agile Project Management methodologies

• Bachelor s degree, Master s degree or equivalent experience in BI, computer science, econometrics, operations research or statistics preferred, or equivalent working experience
• Minimum of 3 years of work experience as a business intelligence or business or data analyst is required.
• Fluent English
• Ability to engage with colleagues across the Business Intelligence Team.
• Exceptional communicator.
• Experienced in working within a complex corporate environment.
• Inspire trust, adapt, and learn.
• Ability to drive focus and excitement within teams.
• Ambitious and driven to win.
• Consistently exceeds performance targets and takes quick, corrective action when required.
• Ensure execution, drive targeted results, focus on customers, and lead courageously.
• Acts as an internal Business Intelligence consultant to the business, scoping new requirements and challenging perceptions and prior methodology to ensure solutions are constantly delivered as best in class.
• Previous evidence of creating innovative solutions that push the known boundaries of analytical tools such as Tableau, Alteryx and GPTs.
• Previous experience using an enterprise-level data warehouse and fact and dimensional data models.
• A proven track record of delivering and understanding the latest industry approaches.
• Able to drive innovation.
• Able to position the JLL brand in the industry and raise its profile.
• Instils a proactive mindset that enables the organisation to anticipate versus react.
• Alters the firm s capabilities to achieve a higher degree of production.
• Lives in the future, not the present.
• Inspires and motivates toward new and stretch opportunities.
• Ability to transfer knowledge and expertise to colleagues, enabling and empowering them to grow and develop.
• Influence others, engage and inspire proactive collaboration, build talent, communicate effectively, and build relationships. Emotional intelligence and strong presentation skills are required.
• Business analysis, consulting/advisory and/or project or client management experience
• Expert experience in Business Intelligence visualisation tools (for example, Tableau)
• Working experience in the analytical toolkit (e.g. SPSS, SAS, R, Python)
• Outstanding analytical mindset with an ability to interpret, visualise and tell the story behind the data
• Focus on providing relevant solutions to the clients challenges, which drive productivity, profitability, client satisfaction or other important business metrics.
• Able to deliver high-quality work promptly, also under time pressure.
• A team player with excellent written and verbal communication skills - able to effectively communicate both with technical experts and management, acting as an internal consultant to the business to advise, challenge and influence requirements and scopes.
• Professional experience and passion to further excel in a category of broadly understood BI, including Business & client understanding, business analysis, data visualisation, databases, data integration, ETL, big data, storytelling, Generative AI and strategy.