Transport Helpdesk Executive

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Transport Helpdesk Executive

Work Dynamics

What this job involves:

Ensuring end-to-end transport coverage

Are you a stickler for getting things done in their proper order? If so, then you might just be what we re looking for.

Reporting to the facility manager, you ll provide efficient and cost effective transport service to the client. You ll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation.

Likewise, you ll ensure that our staff log their boarding and initial pick up time and that only those listed on our roster sheet are picked up. Should the need arise, you ll also make sure that approval is on hand for staff in need of pick up.

You ll also help maintain a 24/7 transport helpdesk, which will provide call logging services and handle queries and concerns. On top of these, you ll also monitor and report cases of speeding and other incidents to the Transport Helpdesk, and communicate with them over the radio when needed.

Furthermore, you ll be in charge of filling our log books upon arrival to the client s site, but leaving out any excess mileage.

Serving as a go-between among teams

Being a part of the JLL family, you ll be constantly collaborating with teams across the board especially in this role. As the person in charge, you ll be central in supporting the transport team at the client s facility. You ll also be responsible for keeping in touch with our vendor supervisors.

In addition, you ll keep a record of important transport-related phone numbers. Also part of your scope is to prepare work orders and assign a unique reference number for each transport request. Your superior analytical skills will also prove handy, as you ll look into and prepare daily, weekly and monthly transport reports.

Sound like you? To apply you need to have:

A strong drive toward excellence

Working at JLL, you ll see yourself working with many of the industry s premier talents and innovators. That is why you must have a laser beam focus on excellence.

To land this job, you must be a graduate of any discipline with three to five years experience in transport management in a BPO setting. You must also demonstrate an aptitude in working with a team. Furthermore, you must have a solid background in developing and monitoring improvement programs.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table!

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