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Customer Service Manager
Jio
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
2)Service review with Accounts
3)Drive Self care with Accounts
4)MACD fulfilment and doc. compliance
5)Influencers and VIP service
6)Complaint, escalation and dispute resolution with A/c
7)Revenue collection from the account 10 - 14 years
1)Problem solving and analytical ability
2)know how of customer expectations, customer application ecosystem &
management
3)Excellent verbal communication and listening skills
4)Ownership mind and solution approach
5)Senior staff interaction/ Influencing ability
Employment Type: Full Time, Permanent
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Rating based on 20 Customer Service Manager
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Anonymous · Telecom
in Mumbai
Nice
Lco issue no response to back office
Read 20 reviewsCustomer Service Manager salary at Jio
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