JC Digital Repair Specialist

1. Install CPE devices
2. Daily partner management
3. Address partner queries
4. Drive quality installations
5. Interact with customers
6. Troubleshoot device defects
7. Handle device queries
8. Record job in CRM portal
9. Upgrade device software
10. Assemble / dismantle smartphones
11. Repair handsets
12. Verify devices for exchange
13. Inspect FTTx devices
14. Travel to touch points
15. Train / support service points
16. Fulfill adhoc responsibilities as per business requirements 0 - 4 years

Skills & Competencies :

A. Soft skills:
1. Customer focus
2. Communication skills
3. Problem Solving skills
B. Functional skills:
1. Handset repair skills
2. Knowledge of spares operations
3. Knowledge of CRM Systems

Please update your profile and upload resume to apply