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JC Digital Repair Specialist
Jio
posted 8d ago
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Flexible timing
Key skills for the job
Job Description
1. Install CPE devices
2. Daily partner management
3. Address partner queries
4. Drive quality installations
5. Interact with customers
6. Troubleshoot device defects
7. Handle device queries
8. Record job in CRM portal
9. Upgrade device software
10. Assemble / dismantle smartphones
11. Repair handsets
12. Verify devices for exchange
13. Inspect FTTx devices
14. Travel to touch points
15. Train / support service points
16. Fulfill adhoc responsibilities as per business requirements
Skills & Competencies :
A. Soft skills:
1. Customer focus
2. Communication skills
3. Problem Solving skills
B. Functional skills:
1. Handset repair skills
2. Knowledge of spares operations
3. Knowledge of CRM Systems
Employment Type: Full Time, Permanent
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Rating based on 46 Digital Repair Specialist
reviews
Anonymous · After Sales Service & Repair
in Budaun, Uttar Pradesh
good
year 6year only 5% hike
Read 46 reviewsDigital Repair Specialist salary at Jio
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