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Jio Digital Repair Specialist Interview Questions and Answers

Updated 5 Mar 2025

Jio Digital Repair Specialist Interview Experiences

5 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Customer value 6
  • Q2. 5 application madattary
Round 2 - One-on-one 

(2 Questions)

  • Q1. Total jc.in jharkhand 19
  • Q2. Respect
Round 3 - One-on-one 

(2 Questions)

  • Q1. One on One round
  • Q2. Ownership
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Pass qualification basic knowledge

Round 2 - Aptitude Test 

General knowledge
Basic questions

Round 3 - HR 

(2 Questions)

  • Q1. Experience work company
  • Q2. Pass experience work

Digital Repair Specialist Interview Questions Asked at Other Companies

asked in Jio
Q1. What are the terminals of battery?
asked in Jio
Q2. How to treat irritate customer?
asked in Jio
Q3. What is your kpi
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Mobiles related questionnaire

Round 2 - Technical 

(2 Questions)

  • Q1. What are the terminals of battery?
  • Ans. 

    The terminals of a battery are the positive terminal (+) and the negative terminal (-).

    • The positive terminal is typically marked with a plus sign (+) and is usually red in color.

    • The negative terminal is typically marked with a minus sign (-) and is usually black in color.

    • Connecting the positive terminal of one battery to the negative terminal of another creates a circuit.

  • Answered by AI
  • Q2. How to treat irritate customer?
  • Ans. 

    Listen actively, empathize, remain calm, apologize, offer solutions, follow up.

    • Listen actively to understand the customer's concerns.

    • Empathize with the customer's frustration and show understanding.

    • Remain calm and composed, even if the customer is being difficult.

    • Apologize sincerely for any inconvenience caused.

    • Offer solutions to address the customer's issues.

    • Follow up with the customer to ensure their satisfaction.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Adaptive speech learning

Jio interview questions for designations

 Senior Digital Repair Specialist

 (2)

 Digital Sales Specialist

 (2)

 Service Delivery Specialist

 (1)

 Tsm Specialist

 (1)

 Digital Marketing Manager

 (1)

 Talent Acquisition Specialist

 (1)

 Head/VP/GM/ Mgr-Online/Digital Marketing

 (1)

 Assistant Manager

 (88)

Digital Repair Specialist Interview Questions & Answers

user image vishnushankar kumar

posted on 13 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Device related questions
  • Q2. What is your kpi
  • Ans. 

    My key performance indicator (KPI) is to consistently meet repair deadlines and maintain a high level of customer satisfaction.

    • Meeting repair deadlines

    • Maintaining high customer satisfaction

    • Reducing repair turnaround time

    • Increasing repair quality

    • Improving first-time fix rate

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Experience and personal background.
Round 3 - Aptitude Test 

It was easy to moderate

Interview Preparation Tips

Interview preparation tips for other job seekers - Keeping going....
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. I don't want questions will be but I want to join
  • Q2. So if you will take interview I can take this opportunity
  • Q3. Nothing much .. I have written already above

Interview Preparation Tips

Interview preparation tips for other job seekers - Actually ? what will u suggest or give advice I am looking for a job also
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Where did you work before?
  • Ans. 

    I worked at XYZ Company as a Sales Manager for 5 years.

    • Worked at XYZ Company as a Sales Manager

    • Managed a team of 10 sales representatives

    • Achieved 150% of sales target in the last quarter

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

About my experience sales type questions

Round 2 - HR 

(2 Questions)

  • Q1. Salary discuss about previous
  • Q2. Nothing one

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for increasing salary

I applied via Walk-in and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is sales Difference between sale and advertising
  • Ans. 

    Sales is the process of selling products or services to customers in exchange for money or other valuable consideration.

    • Sales involves direct interaction with customers to persuade them to purchase a product or service

    • Advertising is a form of marketing that aims to promote a product or service to a large audience through various media channels

    • Sales is focused on closing deals and generating revenue, while advertising i...

  • Answered by AI
  • Q2. What is the difference between prepaid and postpaid
  • Ans. 

    Prepaid refers to paying in advance for a service, while postpaid refers to paying after the service has been used.

    • Prepaid plans require payment before using the service, while postpaid plans require payment after using the service.

    • Prepaid plans are typically used for mobile phones, where users pay for a certain amount of data or minutes in advance, while postpaid plans are used for utilities like electricity or water,...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills are must and you should be clear for the profile

Jio Interview FAQs

How many rounds are there in Jio Digital Repair Specialist interview?
Jio interview process usually has 2 rounds. The most common rounds in the Jio interview process are One-on-one Round, Technical and Aptitude Test.
How to prepare for Jio Digital Repair Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jio. The most common topics and skills that interviewers at Jio expect are Troubleshooting, CRM, Training, Focus and Partner Management.
What are the top questions asked in Jio Digital Repair Specialist interview?

Some of the top questions asked at the Jio Digital Repair Specialist interview -

  1. What are the terminals of batte...read more
  2. How to treat irritate custom...read more
  3. What is your ...read more

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Jio Digital Repair Specialist Interview Process

based on 12 interviews

Interview experience

4.8
  
Excellent
View more

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Jio Digital Repair Specialist Salary
based on 93 salaries
₹1.4 L/yr - ₹4 L/yr
5% more than the average Digital Repair Specialist Salary in India
View more details

Jio Digital Repair Specialist Reviews and Ratings

based on 70 reviews

4.4/5

Rating in categories

4.5

Skill development

4.4

Work-life balance

4.2

Salary

4.6

Job security

4.4

Company culture

4.2

Promotions

4.4

Work satisfaction

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