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Jio Digital Repair Specialist Interview Questions and Answers
Jio Digital Repair Specialist Interview Experiences
5 interviews found
Anonymous
(2 Questions)
- Q1. Customer value 6
- Q2. 5 application madattary
(2 Questions)
- Q1. Total jc.in jharkhand 19
- Q2. Respect
(2 Questions)
- Q1. One on One round
- Q2. Ownership
sunil Makwana
Pass qualification basic knowledge
General knowledge
Basic questions
(2 Questions)
- Q1. Experience work company
- Q2. Pass experience work
Mobiles related questionnaire
(2 Questions)
- Q1. What are the terminals of battery?
- Ans.
The terminals of a battery are the positive terminal (+) and the negative terminal (-).
The positive terminal is typically marked with a plus sign (+) and is usually red in color.
The negative terminal is typically marked with a minus sign (-) and is usually black in color.
Connecting the positive terminal of one battery to the negative terminal of another creates a circuit.
- Q2. How to treat irritate customer?
- Ans.
Listen actively, empathize, remain calm, apologize, offer solutions, follow up.
Listen actively to understand the customer's concerns.
Empathize with the customer's frustration and show understanding.
Remain calm and composed, even if the customer is being difficult.
Apologize sincerely for any inconvenience caused.
Offer solutions to address the customer's issues.
Follow up with the customer to ensure their satisfaction.
What people are saying about Jio
Selected
I was interviewed in Aug 2024.
(1 Question)
- Q1. Adaptive speech learning
Jio interview questions for designations
vishnushankar kumar
Selected
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Device related questions
- Q2. What is your kpi
- Ans.
My key performance indicator (KPI) is to consistently meet repair deadlines and maintain a high level of customer satisfaction.
Meeting repair deadlines
Maintaining high customer satisfaction
Reducing repair turnaround time
Increasing repair quality
Improving first-time fix rate
Interview questions from similar companies
Selected
I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. Experience and personal background.
It was easy to moderate
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.
(3 Questions)
- Q1. I don't want questions will be but I want to join
- Q2. So if you will take interview I can take this opportunity
- Q3. Nothing much .. I have written already above
Interview Preparation Tips
Anant Alti
(1 Question)
- Q1. Where did you work before?
- Ans.
I worked at XYZ Company as a Sales Manager for 5 years.
Worked at XYZ Company as a Sales Manager
Managed a team of 10 sales representatives
Achieved 150% of sales target in the last quarter
Selected
I applied via Naukri.com and was interviewed before Dec 2023. There were 2 interview rounds.
About my experience sales type questions
(2 Questions)
- Q1. Salary discuss about previous
- Q2. Nothing one
Interview Preparation Tips
I applied via Walk-in and was interviewed in Sep 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What is sales Difference between sale and advertising
- Ans.
Sales is the process of selling products or services to customers in exchange for money or other valuable consideration.
Sales involves direct interaction with customers to persuade them to purchase a product or service
Advertising is a form of marketing that aims to promote a product or service to a large audience through various media channels
Sales is focused on closing deals and generating revenue, while advertising i...
- Q2. What is the difference between prepaid and postpaid
- Ans.
Prepaid refers to paying in advance for a service, while postpaid refers to paying after the service has been used.
Prepaid plans require payment before using the service, while postpaid plans require payment after using the service.
Prepaid plans are typically used for mobile phones, where users pay for a certain amount of data or minutes in advance, while postpaid plans are used for utilities like electricity or water,...
Interview Preparation Tips
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Jio Digital Repair Specialist Interview Process
based on 12 interviews
Interview experience
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Jio Digital Repair Specialist Reviews and Ratings
based on 70 reviews
Rating in categories
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Assistant Manager
5.4k
salaries
|  ₹0 L/yr - ₹0 L/yr |
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Deputy Manager
3.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
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Manager
1.8k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Executive
1.5k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Manager
1.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
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