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Jana Small Finance Bank

Compare

3.8

based on 5.9k Reviews

21 Jana Small Finance Bank Jobs

Customer Service Executive - Grievance Redressal

Jana Small Finance Bank

3.8

based on 5.9k Reviews

1-3 years

₹ 3 - 4.25L/yr

Hyderabad / Secunderabad, Chennai, Bangalore / Bengaluru

1 vacancy

Customer Service Executive - Grievance Redressal

Jana Small Finance Bank

posted 7hr ago

Job Role Insights

Fixed timing

Key skills for the job

Escalation Management Customer Complaints

Job Description

Role & responsibilities

Basic understanding on email communication and writing/speaking skill in English. They should be able to analyse the query raised by customer and respond to mails and draft it quickly. Bangalore is the job location

Preferred candidate profile

Excellent communication in english both writing and speaking, immediate joiner,

Perks and benefits

Employee will be covered in Medical Insurance over and above the CTC

Employment Type: Full Time, Permanent

Read full job description

Jana Small Finance Bank Interview Questions & Tips

Prepare for Jana Small Finance Bank Customer Service Executive roles with real interview advice

People are getting interviews at Jana Small Finance Bank through

(based on 166 Jana Small Finance Bank interviews)

Referral

Walkin

Job Portal

Company Website

Recruitment Consultant

Campus Placement

30%

20%

10% candidates got the interview through other sources.

High Confidence

What people at Jana Small Finance Bank are saying

3.6

Rating based on 23 Customer Service Executive reviews

Anonymous · Banking Operations in Alwar, Rajasthan

Likes

I have no words.

Dislikes

Work culture is very bad. And timing schedule.

Read 23 reviews

Customer Service Executive salary at Jana Small Finance Bank

reported by 41 employees

₹1.2 L/yr - ₹4 L/yr

19% less than the average Customer Service Executive Salary in India

View more details

What Jana Small Finance Bank employees are saying about work life

based on 5.9k employees

59%

78%

59%

98%

Strict timing

Monday to Saturday

Within city

Day Shift

View more insights

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Jana Small Finance Bank Bangalore / Bengaluru Office Locations

View all

Bangalore / Bengaluru (17) Chennai (2)

Bengaluru Office

Headquarter

Janalakshmi Financial Service Head Office, Rajashree Saroja Plaza, No 34/1, Andree Road, Shanthinagar Bengaluru
Karnataka 560027

Bangalore Office

Janalakshmi Financial Services Ltd., No. 2, 1st Floor, Shree Narayana Complex, Near last bus stop, Kaval Byrasandra, R T Nagar, Bangalore
560032