Manager - HR Business Partner (4-6 yrs)

Education and Qualification

Required

- Bachelor's degree with Masters in HR Management, Behavioral Science, or related course.

- 4-6 years of HR experience in tech/IT SMB companies or startups with a headcount of 500+

FTEs.

- Prior experience of leading and managing a team.

- Strong stakeholder management experience.

- Experience in leading small teams.

- Expertise in HR metrics management, including eSAT, eNPS, and attrition analysis with solid experience in MS tools - Excel and PowerPoint.

- Proven ability to design, implement, and govern HR policies and processes.

- Experience in culture strategy development and driving employee engagement initiatives.

- Keen understanding of business drivers and experience in partnering with key stakeholders to drive employee retention programs and measuring their impact.

- Strong knowledge of performance management policies, compliance, and best practices.

- In-depth understanding of labor laws and compliance management.

Responsibilities:

- HR Process Implementation.

- Partner with key stakeholders to ensure HR processes and policies are implemented with clarity.

- Support design, documentation and delivery of HR processes, policies, and procedures in the region across the entire employee life cycle including onboarding and exit processes.

- HR Metrics Management.

- Monitor, manage and report all HR metrics for the site such as eSAT, eNPS, Attrition and Top Performers' percentage.

- Actively identify gaps and propose and implement the changes necessary to cover risks.

- Employee Relations and Stakeholder Management.

- Serve as the main escalation point for any employee related issues and will be involved in people issue consultations, culture management, engagement program rolls out and change management effectively.

- Employee Retention and Engagement.

- Employee retention strategies and management to meet employee engagement and retention outcomes.

- Compliance & Audit Management.

- Manage, comply with audit and compliance queries from government agencies if any.

- Administration & Facilities.

- Support in ensuring seamless administration at the site on a day-to day basis to ensure positive employee experience