1. Lead Conversion: Follow up on leads generated by the marketing team, convert them into sales, and achieve sales targets.
2. Customer Engagement: Engage with potential customers through phone calls, emails, and other communication channels to promote our products/services.
3. Product Knowledge: Maintain an in-depth understanding of our products/services to effectively communicate their benefits and address customer queries.
4. Sales Strategy: Develop and implement strategies to close sales and drive revenue growth.
5. Record Keeping: Maintain accurate records of interactions with customers and sales activities in CRM systems.
6. Customer Relationships: Build and maintain strong relationships with customers to encourage repeat business and referrals.
7. Performance Tracking: Monitor and report on sales performance, including progress toward targets and conversion rates.
Requirements:
1. Communication Skills: Excellent verbal and written communication skills with the ability to effectively engage and persuade customers.
2. Experience: Proven experience in B2C sales, with a strong track record of meeting or exceeding sales targets.
3. Sales Skills: Strong negotiation and closing skills with the ability to handle objections and drive sales.
4. Tech Savvy: Proficiency in using CRM systems and basic computer applications.
5. Education: High School Diploma or equivalent; Bachelor s degree preferred.
6. Adaptability: Ability to adapt sales techniques to different customer needs and market conditions.