Implementation Consultant

Implementation Consultant
iRely LLC Bengaluru, Karnataka, India

iRely is looking for a Senior Implementation Consultant for their office in Bengaluru, India

The implementation consultant is responsible for delivering iRely i21 solutions to customers. This individual must develop a high level of expertise in the petroleum distribution space. This role is integral to the sale and deployment of our software product solution and support of our customers. This includes five key areas:

• Customer orientation
• Demonstrates product expertise
• Provides quality customer service for large and strategic customers
• Follows Professional Services implementation standards
• Assesses complex project situations to make appropriate recommendations to both iRely and the customer

Do you have the following skills and experience?

• A minimum of 8 years of experience in implementing ERP
• Petroleum distribution software product experience would be a plus
• Experience in implementing systems at customers in North America is preferred
• Business Analysis or System Analysis
• Bachelor’s/Master’s degree in information systems, supply chain/or related discipline or accounting
• SAP ERP, NetSuite, Microsoft Dynamics, Oracle ERP, or Sage implementation experience is highly desirable but not a requirement

If you have answered Yes – Read on!

What you will be doing?

• Work in close concert with a project manager in successfully delivering projects
• Deliver technical implementation activities from post-sale to the transition to support
• Follow PSO implementation standards
• Execute project plan tasks associated with engagements
• Conduct requirements gathering
• Build & configure
• Perform User Acceptance Testing (UAT) support
• Train (Train-the-Trainer & End User Training)
• Perform and Implement Go-Live Support
• Meet customer expectations and timelines that are crucial to the success of our team.
• Provide Excellence in quality customer service

Work is performed remotely from our office in Bengaluru

About US:
iRely is a premier, global provider of Enterprise Resource Planning (ERP) and petroleum distribution business software. Our solutions help companies manage core business processes within a single, fully integrated system called i21. iRely is a privately-owned company, headquartered in Fort Wayne, Indiana with offices in Bangalore, India and Makati City, Philippines.