Manager/Sr. Manager - Data Operations (Analytics & Insights)

Role & responsibilities

• Develop, execute, and optimize complex SQL queries to extract meaningful insights from large datasets.
• Analyze data from 1st and 3rd party sources to uncover trends, opportunities, and actionable insights.
• Lead the creation of robust marketing analytics frameworks to measure campaign performance across channels (e.g., digital ads, social media, content marketing).
• Partner with the customers to build data-driven brand strategies and go-to-market plans.
• Use social listening tools to monitor brand sentiment, identify emerging trends, and refine messaging.
• Deliver recommendations that align with business goals and consumer behaviour insights.
• Establish and maintain data collection processes, ensuring data accuracy and consistency.
• Collaborate with stakeholders to refine data models and optimize reporting pipelines.
• Design compelling dashboards and reports using data visualization tools (e.g., Tableau, Power BI).
• Present insights and recommendations to senior stakeholders in a clear, actionable manner.
• Train team members on leveraging analytics tools and interpreting data insights.
• Stay updated on emerging technologies and best practices in marketing analytics and data visualization.
• Ensure the accuracy, reliability, and integrity of data analysis and output.
• Allocate resources effectively to prioritize tasks and optimize team performance.
• Lead all Technical stand-up meeting with clients and ensure all complex cases are resolved on time.