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In Time Tec Visionsoft
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ServiceNow ITOM Support Engineer
In Time Tec Visionsoft
posted 4hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Implementation and Configuration: Design, configure, and implement ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management.
- Discovery & Mapping: Develop and maintain the CMDB with accurate information on IT assets, resources, and relationships through ServiceNow Discovery and Service Mapping.
- Event Management: Set up event rules, integrations, and alerting mechanisms; monitor, consolidate, and correlate events from multiple monitoring sources.
- Orchestration: Automate routine IT tasks and workflows, integrating with external systems to streamline operations.
- Operational Insights: Use ServiceNow s Operational Intelligence and Health Log Analytics for proactive monitoring, anomaly detection, and performance insights.
- Optimization & Troubleshooting: Analyze and optimize existing ServiceNow ITOM implementations to maximize performance and functionality Job Overview: The position requires an experienced and ambitious candidate who is passionate about technology and is self-driven. We have an energetic workplace where we welcome innovative ideas and offers growth opportunities and positive environment for accomplishing goals. Our purpose is to create abundance for everyone we touch.Responsibilities of the role include :
- Implementation and Configuration: Design, configure, and implement ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management.
- Discovery & Mapping: Develop and maintain the CMDB with accurate information on IT assets, resources, and relationships through ServiceNow Discovery and Service Mapping.
- Event Management: Set up event rules, integrations, and alerting mechanisms; monitor, consolidate, and correlate events from multiple monitoring sources.
- Orchestration: Automate routine IT tasks and workflows, integrating with external systems to streamline operations.
- Operational Insights: Use ServiceNow s Operational Intelligence and Health Log Analytics for proactive monitoring, anomaly detection, and performance insights.
- Optimization & Troubleshooting: Analyze and optimize existing ServiceNow ITOM implementations to maximize performance and functionality
Employment Type: Full Time, Permanent
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What people at In Time Tec Visionsoft are saying
Rating based on 5 Support Engineer
reviews
Anonymous · IT & Information Security
in Jaipur
Exposure to available options in other departments/domain and support provided in learning new technology for skill enhancement.
- Skill development - Good
Don't like policy for working hours. If work hours are being extended due to business requirement, one is not allowed to work remotely and complete remaining/required tasks. Don't like Gratuity and Health Insurance getting deducted from employee's salary. And, same is not mentioned in salary slip.
- Salary - Poor
Support Engineer salary at In Time Tec Visionsoft
What In Time Tec Visionsoft employees are saying about work life
In Time Tec Visionsoft Benefits
Maternity & Paternity Leave Paid Time Off Insurance, Health & Wellness Professional Support and Learning Kids Play Area 
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