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7 Rede Consulting Services Jobs

Lead Developer - ServiceNow ITOM

5-7 years

Pune

1 vacancy

Lead Developer - ServiceNow ITOM

Rede Consulting Services

posted 2mon ago

Job Description


  • Expertise in ServiceNow ITOM modules, particularly Discovery, Service Mapping, CMDB, and Event Management.
  • Must hold a ServiceNow CAD (Certified Application Developer) certification or an equivalent relevant certification.
  • Ability to join within 30 days.
Job Overview:
We are looking for a skilled Lead Developer specializing in ServiceNow ITOM to join our team in Pune. The ideal candidate should have 5-7 years of experience working with ITOM modules like Discovery, Service Mapping, CMDB, and Event Management, and possess a ServiceNow CAD certification or similar credentials. In this role, you will be responsible for leading development activities, ensuring the smooth operation of ITOM processes, and collaborating with cross-functional teams.
Key Responsibilities:
  • Lead and manage the implementation of ServiceNow ITOM solutions, focusing on Discovery, Service Mapping, CMDB, and Event Management.
  • Collaborate with stakeholders to understand business requirements and provide ITOM-related solutions.
  • Ensure accurate discovery and mapping of services into CMDB to maintain data integrity.
  • Troubleshoot and resolve issues related to ITOM configurations and processes.
  • Ensure continuous improvements and optimize the ITOM processes in alignment with the business objectives.
  • Mentor junior developers and provide technical leadership to the team.
Qualifications
Preferred Qualifications:
  • Strong understanding of ServiceNow ITOM and related workflows.
  • Hands-on experience with integrations and API development within ServiceNow.
  • Ability to work independently and within a team environment.
  • Excellent communication and problem-solving skills.

Employment Type: Full Time, Permanent

Functional Areas: Software/Testing/Networking

Read full job description

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