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Lead Developer - ServiceNow ITOM
Rede Consulting Services
posted 2mon ago
Job Role Insights
Key skills for the job
Job Description
- Expertise in ServiceNow ITOM modules, particularly Discovery, Service Mapping, CMDB, and Event Management.
- Must hold a ServiceNow CAD (Certified Application Developer) certification or an equivalent relevant certification.
- Ability to join within 30 days.
Job Overview:
We are looking for a skilled Lead Developer specializing in ServiceNow ITOM to join our team in Pune. The ideal candidate should have 5-7 years of experience working with ITOM modules like Discovery, Service Mapping, CMDB, and Event Management, and possess a ServiceNow CAD certification or similar credentials. In this role, you will be responsible for leading development activities, ensuring the smooth operation of ITOM processes, and collaborating with cross-functional teams.
We are looking for a skilled Lead Developer specializing in ServiceNow ITOM to join our team in Pune. The ideal candidate should have 5-7 years of experience working with ITOM modules like Discovery, Service Mapping, CMDB, and Event Management, and possess a ServiceNow CAD certification or similar credentials. In this role, you will be responsible for leading development activities, ensuring the smooth operation of ITOM processes, and collaborating with cross-functional teams.
Key Responsibilities:
- Lead and manage the implementation of ServiceNow ITOM solutions, focusing on Discovery, Service Mapping, CMDB, and Event Management.
- Collaborate with stakeholders to understand business requirements and provide ITOM-related solutions.
- Ensure accurate discovery and mapping of services into CMDB to maintain data integrity.
- Troubleshoot and resolve issues related to ITOM configurations and processes.
- Ensure continuous improvements and optimize the ITOM processes in alignment with the business objectives.
- Mentor junior developers and provide technical leadership to the team.
Preferred Qualifications:
- Strong understanding of ServiceNow ITOM and related workflows.
- Hands-on experience with integrations and API development within ServiceNow.
- Ability to work independently and within a team environment.
- Excellent communication and problem-solving skills.
Employment Type: Full Time, Permanent
Functional Areas: Software/Testing/Networking
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