Business Analyst

Role & responsibilities

Performance Analysis:

• Analyze the medical teams performance data, identify trends, and generate actionable insights.
• Leverage advanced data analytics tools to process large datasets, extract insights, and share findings with the Head of Medical Operations and Training.
• Continuously monitor performance metrics and recommend strategies for improvement.

Product Management:

• Lead product management efforts for internal medical team portals, ensuring user needs are met
• Develop detailed Product Requirement Documents (PRDs) for new features and enhancements Collaborate with technical and product teams to design, test, and implement portal improvements
• Take end-to-end ownership of feature development projects to address medical team needs effectively

Stakeholder Management:

• Serve as the liaison between internal medical teams and external vendors for software and telecom services.
• Collaborate with tech and marketing teams to resolve system glitches and order processing queries
• Engage with stakeholders to address medical team issues and foster seamless communication

MIS Preparation:

• Lead the preparation of monthly performance reports for the medical team.
• Design intuitive report formats, define key performance metrics, and track progress against targets

Monthly Presentations & Dashboards:

• Prepare comprehensive monthly update presentations using inputs from diverse stakeholders. Arrange and coordinate meetings with higher management, ensuring timely execution.

Operational Excellence:

• Identify opportunities to optimize team performance and operational efficiency.
• Analyze costs and margins to develop improvement strategies in collaboration with the Head of Training and Operations.
• Design and implement roadmaps for achieving performance targets

Preferred candidate profile

• Proficiency in Excel, SQL, Python & Data Visualization Tools such as Power BI, Tableau, etc. Analytical & Strategic Thinking
• 2-4 years of experience in Business Analytics, Data Management or data analytics roles.