IS Site Reliability Engineer - Level II

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential function

satisfactorily with or without accommodation. The requirements listed below are

representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

job functions.

• Design, implement, and maintain highly available and scalable cloud infrastructure on GCP and Azure.
• Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform, Pulumi, or

CloudFormation.

• Implement CI/CD pipelines for seamless deployment and release automation.
• Monitor and enhance system reliability, availability, and performance using integrated service

tools and 3rd party observability platforms.

• Develop and refine incident response plans and participate in on-call rotations for critical

infrastructure support.

• Optimize cloud cost efficiency and ensure best practices for security, compliance, and

governance in cloud environments.

• Collaborate with development teams to integrate reliability best practices into project

development lifecycles.

• Implement and manage containerized workloads using Kubernetes, Docker, and related

orchestration tools.

• Automate operational processes and eliminate manual work using scripting languages such as Python, Bash, or PowerShell.
• Plan and implement automation to make company processes repeatable, scalable, and secure.
• Leverage SaaS APIs to build integrations across various SaaS and EHR environments.
• Gather requirements from clients, customers or end-users to develop the best automation

solutions.

• Adhere to existing HIPAA, PHI, and HITRUST compliance requirements.
• Support interoperability and integration between providers, EHR platforms, payers, and patients using international information exchange standards (e.g. HL7, IHE), specifications and integration broker platforms.
• Facilitate and lead detailed HL7 v2, HL7 CDA and FHIR interface mapping discussions, and

coordinate practice acquisition data integrations.

• Evaluate and manage compliance with the Federal and State Requirements.
• Maintain an appropriate professional appearance and demeanor in accordance with Company policies.
• Keep commitments and keep direct supervisor informed of work progress, timetables, and

issues.

• Maintain strict compliance with State, Federal and other regulations (e.g., OSHA, WC, HIPAA,

ADA, FEHA, DOL, HR policies and practices).

• Other duties as assigned by management.

KNOWLEDGE/SKILLS/ABILITIES/TALENTS:

• Proficiency in CI/CD automation with tools like Jenkins, GitHub Actions, GitLab CI/CD, or Azure DevOps.
• Strong troubleshooting and problem-solving skills with experience handling high-availability

architectures.

• Familiarity with networking, security, and cloud governance best practices.
• Experience with incident management and post-mortem analysis.
• Experience with Restful APIs, HL7, FHIR, Corepoint/Mirth Integration Engine.
• Expertise with Python, PowerShell, Bash, or other scripting language.
• Advanced understanding of process automation methodologies.
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative

solutions, conclusions or approaches to problems.

• Knowledge and experience using Apache Air Flow.
• Experience working with Nintex, PowerApps, or similar technology.
• Familiar with SQL.
• Attracts, trains, develops, and retains talent to ensure business objectives are met.
• Team player and individual contributor coupled with excellent communication skills and

interpersonal skills in order to provide guidance to less experienced team members.

QUALIFICATIONS:REQUIRED:

Any combination of the following totaling 7 years of experience:

• College coursework in Information Technology (IT), Computer Science, IT Management, or a

closely related discipline, as measured by the following conversion table or its proportional

equivalent:

○ 60 semester hours or associate degree equals one year

○ 90 semester hours equals two years

○ 120 semester hours or bachelors degree equals three years

(Note: Only a maximum of 3 years credit for college course work is available.)

• Work experience in enterprise automation.
• 2 years of experience managing teams in an enterprise environment
• Expertise in process identification, documentation and automation.
• Experience automating information flow across enterprise systems, ETL pipelines, with a focus on healthcare systems.

DESIRABLE:

• Experience in the healthcare industry.
• Professional certifications such as Google Professional Cloud Architect, Google

Professional DevOps Engineer, or Microsoft Certified: Azure Solutions Architect Expert.

• Experience with multi-cloud environments and hybrid cloud strategies.
• Knowledge of Chaos Engineering principles and resilience testing methodologies.
• Experience with service meshes (Istio, Linkerd) and API gateways.