InsuranceDekho - Program Manager - Operations - MICA/TISS/XIMB/NITIE/TAPMI (1-2 yrs)

Program Manager (Operations)

Role Title: Program Manager - Operations

Role Overview:

- InsuranceDekho is seeking a Program Manager - Operations to lead and streamline strategic cross-functional projects in operations and other functions in close collaboration with the Founder's Office.

- This role is ideal for a strategic thinker with a proven track record in operational management in a collaborative environment.

- The perfect candidate will have 1-2 years of experience in operations management and come from a top-tier MBA college.

- If you excel in fast-paced, high-growth environments, we want you on our team!

Roles & Responsibilities:

Project Management & Operational Excellence:

- Lead & drive key operational projects in alignment with the strategic goals of the Founder's Office.

- Ensure efficient and timely execution of projects with measurable impact.

- Collaborate with cross-functional teams, including product, customer service, finance, and IT.

Process Optimization & Efficiency:

- Analyze existing operational processes and identify opportunities for improvement.

- Implement best practices, process automation, and cost-saving initiatives to enhance efficiency.

- Develop and monitor SOPs (Standard Operating Procedures) to ensure consistent quality and compliance.

Stakeholder & Leadership Engagement:

- Serve as a liaison between the Founder's Office and Operations Team, facilitating effective communication.

- Present operational plans, progress updates, and key performance metrics to senior leadership.

- Manage relationships with vendors, suppliers, and third-party service providers.

Performance Tracking & Reporting:

- Establish and track KPIs to measure operational efficiency and project success.

- Use data analytics to make informed decisions and drive continuous improvement.

- Prepare detailed reports and dashboards for leadership review.

Qualifications:

- MBA from a top-tier B-school (MICA, TISS, XIMB, NITIE, TAPMI, etc.

- 1-2 years of experience in strategy consulting, corporate strategy, business planning, or a related role