Actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation, design and deployment.
Contribute to unit-level and organizational initiatives.
Adherence to the organizational guidelines and processes.
Technical and Professional Requirements:
5+ years of experience in application maintenance & implementation projects, primarily in ISU-CRM Projects
Experience across Electricity, Gas & Water Utilities industries across UK, North America & Europe regions
Experience with CRM –ISU Integration
Experience in end-to-end implementation and support projects
Client facing experience
Experience in setup of Org Structure, GL setup & Integration
Experience in Cash journal, Clearing Control, Account Assignment
Setup of Direct Debit Payments
Strong Understanding of Dunning Process, Collection, Installment Plan
Setup of Main & Sub transaction Experience in analyzing issue in Billing & Invoicing process
Good Experience in Invoice Layout & Bill Print
Integration with Billing & FICO Preferred Skills:
SAP Industry Solution->SAP Utilities (SAP ISU)->SAP IS-UTILITIES FICA (SAP ISU FICA)
Additional Responsibilities: Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Mumbai, Jaipur, Hubli, Vizag.While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible.
Educational Requirements Bachelor of Engineering
Service Line Enterprise Package Application Services
* Location of posting is subject to business requirements