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Premium Employer

Infosys

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3.6

based on 38.9k Reviews

2649 Infosys Jobs

Configuration Management Specialist - HAM, SAM and CMDB

Infosys Limited

3.6

based on 38.9k Reviews

10-17 years

Bangalore / Bengaluru

1 vacancy

Configuration Management Specialist - HAM, SAM and CMDB

Infosys

posted 5d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Servicenow Service Engineering Software Asset Management IT Asset Management Vendor Management

+ 6 more

Job Description

Job Title
Configuration Management Specialist - HAM, SAM and CMDB

Responsibilities

Strong knowledge of IT software and hardware

Must have at least ten years of working experience as IT asset Manager and managing people in a team (c.a. 15-20 people).

Must have experience in end to end Hardware asset manage-ment (set-up, transition/transformation and RUN)

Must have at least 10 years of strong knowledge and working experience with a CMDB and the specific business services that it supports

Must have working experience in ITSM Processes (design, im-plementation and institutionalization) including corresponding ITSM tools (e.g. ServiceNow)

Proven ability and experience in executing strategic asset and configuration management processes successfully

Strong vendor management and negotiation skills

Strong knowledge of IT Service Management processes, as well as experience with Discovery tools

Autonomous in performing multiple tasks at the same time in-dependently

Excellent communication and interpersonal skills

Preferred Skills:

Technology->Infra_ToolAdministration-ConfigManagement->CA CMDB
Technology->Infra_ToolAdministration-ITSM->ServiceNow
Domain->Service Management->IT Asset Management
Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

Educational Requirements
Master Of Engineering,Bachelor Of Science,Bachelor of Engineering,BTech

Service Line
Cloud & Infrastructure Services

* Location of posting is subject to business requirements

Employment Type: Full Time, Permanent

Read full job description