Professional - Knowledge management - SAP

Responsibilities

A day in the life of an Infoscion

• As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
• You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design
• You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines
• Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
  
  Technical and Professional Requirements:
  
• Manage day to day execution of SAPinFocus Knowledge Management Platform activities
• Own the strategic and governance responsibilities associated with content readiness to enhance the overall knowledge ecosystem
• Ensure that knowledge and information is accurate, up-to-date, and relevant to the organization's objectives
• Implement metrics to measure the impact of knowledge management initiatives
• Collaborate with teams across various SAP offerings to promote and optimize the usage of knowledge assets
• Work closely with knowledge leads to co-create, curate and harvest relevant content, ensure timely and effective content governance, manage content health and drive usage of knowledge assets
• Maintain the KM portal site pages along with conducting webinars, publishing newsletters etc.
• Drive portal wide quality assurance and governance agenda
• Improve and innovate KM processes by identifying synergies and devise action plan
  Preferred Skills:
  
  Foundational->Pre-Sales->Processes
  
  
  Additional Responsibilities:
  
• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Client Interfacing skill
• Project and Team management Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Chandigarh, Noida, Gurgaon
  
  Educational Requirements
  Master of Business Administration,Bachelor of Engineering,Bachelor Of Technology
  
  Service Line
  Enterprise Package Application Services
  
  
  
  
  * Location of posting is subject to business requirements