Develop and implement strategic sales plans to achieve sales targets and expand our customer base in the service industry.
Monitor market trends, competitors, and customer needs to adjust sales strategies effectively.
Drive revenue growth by identifying new business opportunities and implementing strategic initiatives.
Lead, coach, and motivate a team of sales professionals to meet and exceed individual and team targets.
Conduct regular training sessions to develop team members skills in customer engagement, negotiation, and closing techniques.
Set performance goals and conduct regular performance reviews to support professional development and accountability.
Build and maintain strong, long-lasting customer relationships through regular communication, understanding their business needs, and offering appropriate service solutions.
Act as the main point of contact for key clients, ensuring satisfaction and managing any escalations effectively.
Collaborate with the marketing team to align sales and marketing initiatives for effective lead generation and customer retention.
Track, analyze, and report on sales performance metrics to identify trends, challenges, and areas for improvement.
Use internal systems to manage sales processes, pipeline, and customer data to ensure accurate forecasting and reporting.
Oversee budgeting and forecasting for the sales department, ensuring optimal resource allocation and ROI.
Work closely with operations, finance, and customer service teams to ensure seamless service delivery to clients.
Provide feedback to product development teams regarding client needs and market demands.
Qualifications:
Bachelor s degree in Business Administration, MBA in Sales Marketing. Minimum of 5 years of experience in sales, with at least 2 years in a managerial or supervisory role within a service organization. Proven track record of meeting or exceeding sales targets and driving revenue growth. Excellent leadership, communication, and interpersonal skills. Strong analytical and strategic thinking abilities. Proficiency in MS Office (Excel, PowerPoint). Ability to work independently and collaboratively in a fast-paced environment.