O365 Engineer (Standard)

- Expertise on Exchange On-Prem 2016/2019 and Office365.
- Exchange Cumulative update, Security update and patching.
- Expertise on M365 admin, Licenses, Exchange Online, Mail-flow, Intune, MS Defender and Purview, Entra ID, MS Teams and SharePoint online.
- Expertise on Database, Transport rules, Hybrid connector, SMTP relay.
- Tenant to tenant migration along with hybrid environment setup experience.
- Onboarding/offboarding of Mailboxes.
- Mailbox and calendar delegation in hybrid environment.
- Integration of application with Entra ID, Conditional Access policy, SSPR, SSO, MFA, B2B, Guest account policies and Outlook Add-in.
- eDiscovery, PST, Litigation hold, Retention hold, Archive solution, MPIP/AIP, DLP, Risky user/sign-in, Audit logs, Impersonation, Allow/block user, URL, domain.
- Troubleshooting and investigation expertise on suspicious emails.
- Candidate must display strong understanding of infrastructure and platform as a service offering in Microsoft technology.
- Candidate must display strong understanding of customer engagement and troubleshooting on MS Outlook, Teams, OneDrive and other Microsoft products.
- Capable of producing solutions for identified risks and work with appropriate teams for mitigation.
- Knowledge on Exchange/mail-flow DNS records.
- Expertise on email gateway platform.
- Understanding of Active Directory, networking, windows, storage and backup.
- Good understanding of PowerShell and other scripting remoting tools Good to have
- Good interpersonal and organizational skills, ability to handle multiple lowering team resource.
- Flexibility to work in the shifts during critical situations (On-Call).
- Good knowledge of producing reports and presenting solutions will be an advantage.
- Good communication skills written and verbal.

EXPERIENCE

• 4.5-6 Years

SKILLS

• Primary Skill: M365 Engineer
• Sub Skill(s): M365 Engineer
• Additional Skill(s): Infrastructure Support, Infrastructure Support L1, M365 Engineer