Advisor, IT Network Development

Role Overview:

• You would be responsible for supporting multi-tenant customers hosted in Virtustream cloud and multiple data centers
• The role involves supporting clients Mission critical SAP applications installed in the Virtustream Cloud Platform
• As a Advisor, you would be responsible day to day network implementation and design for Datacenters technologies
• Planning /Design and network onboarding of new customers
• Build VPN Tunnels to customer DCs and Set up MPLS network
• Troubleshoot Cisco Nexus L2/L3 and security issues

Key Responsibilities:

Primary :

• Hands on experience with Cisco Nexus 3k/7k/9k, ASA firewall troubleshooting
• Hands on experience on routing protocol, OSPF and BGP Hands on experience on Switching (Nexus vPC, Vlan, Ether channel, HSRP & STP)
• Hands on experience on ASA firewall (Access list, Natting, packet capture)
• Provides appropriate level of support and troubleshooting for incidents across the environment and guide / support engineers
• Utilizes a variety of internal and external sources to investigate technology, build knowledge, and resolve incidents
• Review documentation, diagrams, configurations, standard operating procedures, and tools and regularly contribute to internal knowledgebase and departmental documentation
• Identify opportunity areas on the Global Network and make suggestions for improvements
• Interface with Global carriers to maintain current services levels and work towards developing and implementing new solutions
• Troubleshoot, isolate and resolve network problems (LAN, WAN, and MAN)
• Use appropriate tools to monitor and troubleshoot the issues
• Responsible for the development and refinement of operational best practices as it relates to Virtustream Enterprise Cloud platform management & support

Secondary:

• Understanding on ASR (1k/9k) , Fortigate firewall , F5 Load Balancer troubleshooting, upgrades and firmware management Possess knowledge in site-site IPSec VPN
• Understanding of MPLS VPN Understanding of spine and leaf datacenter architecture
• Have experience in preparing SOP & MOP documents for critical activities Vendor Coordination to resolve hardware and software issues & follow-up until Closure
• Responsible for analyzing vulnerabilities in the PCI compliance report, prepare remediation plan, test, deploy remediation steps Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate to continue to drive improved methodologies into the organization
• Maintains professional demeanor under pressure possessing a can-do attitude, to keep the resolution process moving in a positive direction

Essential Requirements:

• 8+ Years of networking experience providing network support including network analysis, troubleshooting, design and device configuration Understanding of transport protocols, routing protocols, and security/authentication protocols at all layers of the OSI model with emphasis on TCP/IP are essential. Working Knowledge with network products (switches, routers, appliances) and network protocols Knowledge of Network Management & Security concepts Strong