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187 Infobahn Softworld Jobs

Senior Associate, Customer Services

1-4 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Senior Associate, Customer Services

Infobahn Softworld

posted 3d ago

Job Description

REPONSIBILITIES Maintains ownership of customer issues until problem resolution May be responsible for pre-sales and post-sales service to customers Identifies and dispatches available resources based on needed expertise, customer dynamics and employee skill set to provide on-site customer support. Acts as a liaison between the customer and manufacturing, sales, technical support and financial services Works under limited supervision with little direction from management and adheres to administ
Description Comments
Additional Details
  • Description Comments : Please include shift hours, detailed job specifications or other information that may be helpful in sourcing candidates for this role.The work Hours is for North America Support- Shift may begin from 6pm to 3am (India Time). This role is for Global Returns Tracking team falling under the Care/QIM group.
  • Not to Exceed Rate : (No Value)

Employment Type: Full Time, Permanent

Read full job description

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What people at Infobahn Softworld are saying

What Infobahn Softworld employees are saying about work life

based on 30 employees
73%
100%
60%
80%
Flexible timing
Monday to Friday
No travel
Day Shift
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Infobahn Softworld Benefits

Work From Home
Cafeteria
Team Outings
Soft Skill Training
Job Training
Free Transport +6 more
View more benefits

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