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476 Info Edge Jobs

Fresher-Customer Support | Noida| Naukri.com

0-3 years

₹ 3 - 4.25L/yr

Noida

3 vacancies

Fresher-Customer Support | Noida| Naukri.com

Info Edge

posted 6d ago

Job Description

Hi,


Naukri.com is hiring for the role of Job Mail Support for Noida location.


Job Objective:


Objective of this role is to provide post-sales support and assist them in their job search, meanwhile improving their experience with our platform.


Job Description:


  • To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search
  • To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation
  • To coordinate with internal departments / teams to resolve the customer requirement
  • To work on the online systems and applications as per the defined guidelines
  • To manage and resolve escalations as per TAT and other defined matrices

Required Skills:

  • Excellent verbal and written communication skills.
  • Good client interaction skills

Desired Skills:

  • Exposure in MS Office and the Internet would be given preference.
  • Prior experience in making outbound calls/ client servicing


Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support roles with real interview advice

Top Info Edge Customer Support Interview Questions

Q1. Break The Integer Problem Statement Given an integer N , the task is to divide this integer into 'K' positive parts (where K ≥ 2 ) such tha ... read more
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What people at Info Edge are saying

Customer Support salary at Info Edge

reported by 1 employee with 3 years exp.
₹2.4 L/yr - ₹3 L/yr
At par with the average Customer Support Salary in India
View more details

What Info Edge employees are saying about work life

based on 2k employees
57%
64%
64%
99%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

Info Edge Benefits

Submitted by Company
Employee Friendly Policies
Training & Development
Health & Accidental Insurance
CSR
Reward and Recognition
Internal Career Mobility +2 more
Submitted by Employees
Cafeteria
Health Insurance
Job Training
Team Outings
Free Transport
Work From Home +6 more
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